Re: Can't Connect after 3.2 Update
Simone Mainardi <[email protected]>
| Newsgroups | gmane.linux.ntop.general |
|---|---|
| Message-ID | <[email protected]> |
Chris, Yes, please send one error report. Also try to temporarily remove ntopng from the services with /r and run it in the foreground with /c. This should print out errors directly in the terminal. Simone > On 13 Dec 2017, at 01:13, chris b <[email protected]> wrote: > > Updated our Windows 7 64 ntopng Pro installation and now cant connect to it via 127.0.0.1:3000 <http://127.0.0.1:3000/>, or from a remote machine. > > It was running OK with nProbeWin-x64-7.5.161102 and ntopng-2.4.160627_1-x64. I stopped the redis 2.4.6, nprobe & ntopng services, deleted the nprobe service, ran the nProbeWin-x64-8.2.171203 installer with host 127.0.0.1 & port 2055 & order ID, then the ntopng-3.2.171203-x64 installer (cancelling winpcap, C++ & redis installs), & rebooted. Cant connect.. > > redis & nprobe services are running but ntopng service is stopped. After a manual service start it stops almost straight away. > > Searching C: doesnt find ntopng.log. There must be a log somewhere? I thought it was here: C:\Windows\Temp\Ntopng.log and Im wondering if it was cleaned away by CCleaner. I made a dummy ntopng.log there and restarted the ntopng service but it was not written to. > > Windows Event Log ID 2: "..The following information was included with the event: 13/Dec/2017 11:28:04 [exportPlugin.c:256] ERROR: Version mismatch detected: plugin disabled. The specified resource type cannot be found in the image file." > > There are a lot of queued APPCRASH Windows Error Reports report.wer for ntopng, all since the update. Nothing stands out to me, but I can send one if it may be helpfull (each is 86 lines long)? > > Do I need to remove ntopng with CMD ntopng /r > and then reinstall with CMD ntopng /i and our local options? > I "think" we had these options: > net start ntopng /"-I 0"" /"-F "mysql;localhost;ntopng;flows;admin;admin;"" > > Thanks so much. This is impressive software. - Chris > _______________________________________________ > Ntop mailing list > [email protected] > http://listgateway.unipi.it/mailman/listinfo/ntop _______________________________________________ Ntop mailing list [email protected] http://listgateway.unipi.it/mailman/listinfo/ntop