Issue : CUPS En pause "printer error: No paper

Quentin Vtt <[email protected]>
Newsgroups gmane.linux.printing.gimp-print.devel
Message-ID <CAOhEhcowWfssKROaxM87cArT0GEtS0SkhJYiCa2OXHGTxGGMZA@mail.gmail.com>
Hello,
I have an issue with the *Canon Selphy CP1000 *printer and *CUPS*.

Everything work well until there is no paper in the canon Selphy CP1000

The state of the printer go to “En pause – “Printer error: No Paper (03)”

Even if load paper, turn Off then turn On the printer, the state in CUPS
don’t change and there is no more print.
I need to manually click on “start the printer” in CUPS interface, then the
printer is working well.
sudo cupsenable Canon_CP1000 work also

I read on the web that “ErrorPolicy retry-job” could solve this problem,
but this rule seems to be already set by default in my CUPS version 2.2.10

Thank to help on github, from the logs :

"I can see the reason why the queue is stopped and you need to enabled it
to run it again. There are two things which need to be in place for
retry-job to be activated:

   - the job has to be in processing (IPP_JOB_PROCESSING) or completed
   (IPP_JOB_COMPLETED) states
   - the backend has to return failed (CUPS_BACKEND_FAILED) or retry
   (CUPS_BACKEND_RETRY) states

For your job, the job is in the processing state, but the gutenprint
backend itself returns CUPS_BACKEND_STOP, which disables the print queue in
CUPS.

To sum it up, the queue disabled correctly in CUPS because it is told to do
so. You can contact Gutenprint developers on their mailing list -
[email protected] - to see whether the error code from
the backend is correct or if it is a bug."


So share with you my issue.


Thank

Best regard

Quentin HUBERT
error_log.txt (text/plain, 735.4 KB) - not displayed
lmpx.com only provides a reader for public news (NNTP) servers. It is not affiliated with the servers or forums shown here and is not responsible for the content of articles, which is written by their respective authors.