Re: Email Problems

"James P. Roberts" <[email protected]> Wed, 30 Apr 2003 16:05:15 -0400
Newsgroups gmane.linux.redhat.release.seawolf
Organization Punster Productions, Inc.
Message-ID <002a01c30f53$d1087340$04fea8c0@localnet>
<snip>
> Hi again,
>
> I have verified all what you have posted here and :
>
> - I have registered the virtdomain1.com DNS name (I went to check that with
> my registrar and it's ok) and created MX and A
> records for my host.
>
> - I do have a public IP address for my host (not a private IP address)
>
> - I have sendmail configured and already running perfectly with 6 other
> virtual domains
>
> - My logs do not give any clues on what might happen. They are 'clean'.
>
> - and I am currently checking if my firewall settings are not allowing
> connections to the port 25, but I doubt it because all the other virtual
> domains that I have created before are working fine.
>
> Finally this is the email (which I have tweaked it just a bit to keep the
> privacy for my customers) that I get back when I try to send email to users
> on virtdomain1.com:
>
> --------------------------------------
> Hi. This is the qmail-send program at mailrelay.someisp.atsomewhere.
> I'm afraid I wasn't able to deliver your message to the following addresses.
> This is a permanent error; I've given up. Sorry it didn't work out.
>
> <[email protected]>:
> Sorry, I couldn't find any host named virtdomain1.com. (#5.1.2)
>
<snip>
>
> It still doesn't work so I write back to see if there is any solution to my
> problems.
>
> Regards,
>
> - Omar FALL -

It sounds as though the "qmail-send program at mailrelay.someisp.atsomewhere"
is unable to resolve the DNS records for the domain.  It would be helpful if
you gave us the actual domain name involved, so that we can see if the DNS
records are actually correct and visible to the outside world.  No need to
publish any real usernames, though.  Don't want to make things too easy for
the nasty spammers, right?  ;)

Have you tried manually resolving the domain DNS records from an external
machine?  (dig virtdomain1.com any)

Jim