Re: Plea for a reasonable RHASv3 license option

Don MacAskill <onethumb-nfKECZwBYRZWk0Htik3J/[email protected]>
Newsgroups gmane.linux.redhat.taroon
Message-ID <[email protected]>
[email protected] wrote:

> On Fri, 29 Aug 2003, Daniel Wittenberg wrote:
> 
> 
>>So you are saying that you buy an additional RHN license besides the RHN license
>>that comes with AS?  So you want less support than what comes with "Standard
>>Edition"?  To me it sounds like you are buying more than you need to, but maybe
>>I don't understand.
>>
>>Dan
>>
> 
> 
> If you look at the invoice RedHat provides, they are separate product 
> numbers and you pay for them separately.  What I want is to be able to 
> take a RedHat AS 3.0 cd, install it on a server (at home or at work, which 
> I believe is legal??) and purchase support+rhn for those 
> servers/workstations that I wish to have supported, but be able to 
> buy JUST RHN for those devices I don't want/need tech support.
> 

If I'm understanding the issue correctly, I'm in the same boat.

I'd like to buy and use RHEL AS.  It costs $1499 as an annual 
subscription, I believe, and there's no one-time options.  It includes 
software images (RHEL AS CDs), support (web, phone, SLA, etc), and 
software updates (RHN up2date, etc).

I would love to, instead, have the option to pay some reduced rate 
($999?  $599?) per year and simply get the software (RHEL AS) and 
updates (up2date).  Even some mechanism where it's the full $1499 for 
the first year and some reduced rate for just RHN updates for each 
successive year would be a step in the right direction.

As it is, I would end up paying some large $$ amount for support that I 
would never use.  I want the software (Piranha especially) that AS 
supports, and I want the nice warm comfort blanket of RedHat's 
installers, up2date, etc.  I'm willing to pay for it, whatever RedHat 
feels is fair.  They do a lot of work to make such a great distro, and 
deserve to get paid.

But I don't feel like I'm getting my money's worth when I'm paying for 
support.  Software, fine.  People support, not fine.

Sure would be great if RedHat offered some in-between.

Don
http://onethumb.smugmug.com/




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