Re: SuSE Professional 8 vs SLES / Standard Server... what am I missing here?
[email protected] Fri, 16 Sep 2005 09:50:00 +1000
| Newsgroups | gmane.linux.suse.domino |
|---|---|
| Message-ID | <OFF0273A5E.440E7127-ONCA25707D.00823512-CA25707D.0082E8A1@countryenergy.com.au> |
--=_alternative 0082E888CA25707D_= Content-Type: text/plain; charset="US-ASCII" Tim, the NSDs were run automatically on server crash. We sent them on to IBM upon request as this was a high priority call with two prod mail servers crashing every 10 - 20 minutes. I can't lay my hands on one now. We delete bad memories :) As a matter of interest the crashes were related to this technote, 1192094 - Sending iCal Message to Smart Host by SMTP Causes Domino Server Crash. We fixed the problem by upgrading to 6.5.4 as this and 6.5.3 FP1 removed the problem. ============================================= Les Borgstahl Notes Administration Team Leader Country Energy Tel: 02 6338 3441 Mob: 0428 113 334 ============================================= [email protected] 15/09/2005 11:01 PM To [email protected] cc Adeleida Bingham <[email protected]>, [email protected] Subject Re: [suse-domino] SuSE Professional 8 vs SLES / Standard Server... what am I missing here? Mind if I take a look at the NSD, and telling me how you ran the NSD? :-) Tim Rainier Information Services, Kalsec, INC [email protected] 09/14/2005 07:31 PM To [email protected] cc Adeleida Bingham <[email protected]>, [email protected] Subject Re: [suse-domino] SuSE Professional 8 vs SLES / Standard Server... what am I missing here? We have sent over a period of a week of server crashes many NSDs (12) from Domino 6.5.3/4 on SLES9 to IBM and they can not read them. I say again the NSD does not provide readable information to IBM engineers when run from a Domino 6.5.x/ SLES9 system. Therefore they can not help with the problem therefore they do not support it. That doesn't mean they are not sympathetic but they just cannot help. Even with us being in the IBM Priority Service Program. End of story. When we begin upgrading our environment to ND7 we will be using SLES9. But our existing systems remain on 8. (except the 3 that are unsupported on SLES9, and now running fine) ============================================= Les Borgstahl Notes Administration Team Leader Country Energy Tel: 02 6338 3441 Mob: 0428 113 334 ============================================= [email protected] 14/09/2005 10:45 PM To Adeleida Bingham <[email protected]> cc [email protected], [email protected] Subject Re: [suse-domino] SuSE Professional 8 vs SLES / Standard Server... what am I missing here? No. The NSD shouldn't be much different at all, in fact. I've sworn by NSDs. We've dealt with a lot of crash issues here. Sometimes issues are obvious, sometimes they're not. Quite a while back (R5 days), we identified a bug in domino for linux that actually caused a crash when DNS lookups would timeout. And the log.nsf didn't suggest anything was wrong with the network or dns. The NSD did, and therefore saved us a lot of time. Also, the NSD has be re-written a couple times over. They found half of it didn't even work to begin with. It's also important to note: IBM fully supports domino on SLES9 if I remember correctly. This includes but by no means is limited to the NSD working. See, using the NSD and the "crash recovery" feature in domino allowed me to create a script that collected a bunch of debug information, run the nsd, get the server back up and running, then send me a page after all that was done. You might consider looking into the NSD. You can run it while still in production, unless you use the -kill option, it will not hurt or touch domino in any way. I'm a full advocate of automation. I don't like to do one thing more than 2 times. :-) Tim Rainier Information Services, Kalsec, INC Adeleida Bingham <[email protected]> 09/14/2005 08:31 AM To [email protected] cc [email protected], [email protected] Subject Re: [suse-domino] SuSE Professional 8 vs SLES / Standard Server... what am I missing here? Yes, they won't officially support it and yes, our local IBM guys will help us out and do everything they can if our server crashes ;) What is a question is the matter of an NSD dump - I have be honest, I've never troubled IBM with an NSD dump in the ten years I've been in Lotus Notes, so I guess it is reasonable safe to not worry about it too much. However, would the SLES 9 dump be so much different than the SLES 8 dump? Excuse my ignorance, never really looked into one of those nsd files, didn't look like light reading... Kind regards, Adeleida Bingham _________________________________ phone: +27 (0)21 671 4656 fax: +27 (0)866 829 128 cell: +27 (0)82 8877442 email: [email protected] Skype: adeleida1 _________________________________ Autumn Leaf IT cc (2002/085855/23) http://www.autumnleaf.co.za E-mail disclaimer: http://www.autumnleaf.co.za/disclaimer [email protected] wrote: ----- To: [email protected] From: [email protected] Date: 09/14/2005 02:27PM cc: Adeleida Bingham <[email protected]>, [email protected] Subject: Re: [suse-domino] SuSE Professional 8 vs SLES / Standard Server... what am I missing here? I find this incredibly hard to believe. It's safe to say they won't "officially" support it. If you're actively dealing with several IBM engineers that won't support that set up I would be interested in knowing. It's to IBM's advantage to at least look at the code that novell has put together for domino. Heck, I had a simple startup script written for domino to start up and drump all of its output to a log file.... At first, IBM didn't like it, then they requested the actual script. No big deal. "...will not support it" is really a bold statement. "....will not officially support it" is much closer. :-) Tim Rainier Information Services, Kalsec, INC [email protected] 09/14/2005 03:17 AM To Adeleida Bingham <[email protected]> cc [email protected] Subject Re: [suse-domino] SuSE Professional 8 vs SLES / Standard Server... what am I missing here? It does work fine ... but IBM will not support it. And one of the reasons is that if you do have issues/crashes Domino 6.5.x will not produce a complete NSD running on SLES9. But it will definitely run. ============================================= Les Borgstahl Notes Administration Team Leader Country Energy, Australia Tel: 02 6338 3441 Mob: 0428 113 334 ============================================= Adeleida Bingham <[email protected]> 14/09/2005 05:01 PM To [email protected] cc [email protected] Subject Re: [suse-domino] SuSE Professional 8 vs SLES / Standard Server... what am I missing here? >It runs also on Suse 9.3 pro Brilliant - I assume that implies that it will also run on SLES 9? Kind regards, Adeleida Bingham _________________________________ phone: +27 (0)21 671 4656 fax: +27 (0)866 829 128 cell: +27 (0)82 8877442 email: [email protected] Skype: adeleida1 _________________________________ Autumn Leaf IT cc (2002/085855/23) http://www.autumnleaf.co.za E-mail disclaimer: http://www.autumnleaf.co.za/disclaimer [email protected] wrote: ----- To: [email protected] From: [email protected] Date: 09/14/2005 07:12AM cc: [email protected] Subject: Re: [suse-domino] SuSE Professional 8 vs SLES / Standard Server... what am I missing here? It runs also on Suse 9.3 pro Herbert Adeleida Bingham <[email protected]> wrote on 13.09.2005 20:45:59: > > Oh yes, and one more thing, what about the code that was made > available especially for Domino by Novell, can one use that in > SLES9, or is it irrelevant? Over here: http://www.novell. > com/products/linuxenterpriseserver8/domino.html > > Kind regards, > > Adeleida Bingham > _________________________________ > phone: +27 (0)21 671 4656 > fax: +27 (0)866 829 128 > cell: +27 (0)82 8877442 > email: [email protected] > Skype: adeleida1 > _________________________________ > Autumn Leaf IT cc (2002/085855/23) >http://www.autumnleaf.co.za > > E-mail disclaimer: http://www.autumnleaf.co.za/disclaimer -- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected] -- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected] --------------------------------------------------------------------- This message is intended for the addressee named and may contain confidential information. If you are not the intended recipient, please delete it and notify the sender. Views expressed in this message are those of the individual sender, and are not necessarily the views of Country Energy. --------------------------------------------------------------------- -- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected] -- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected] --------------------------------------------------------------------- This message is intended for the addressee named and may contain confidential information. If you are not the intended recipient, please delete it and notify the sender. Views expressed in this message are those of the individual sender, and are not necessarily the views of Country Energy. --------------------------------------------------------------------- ##################################################################################### This message is intended for the addressee named and may contain confidential information. If you are not the intended recipient, please delete it and notify the sender. Views expressed in this message are those of the individual sender, and are not necessarily the views of Country Energy. ##################################################################################### --=_alternative 0082E888CA25707D_= Content-Type: text/html; charset="US-ASCII" <br><font size=2 face="sans-serif">Tim, the NSDs were run automatically on server crash. We sent them on to IBM upon request as this was a high priority call with two prod mail servers crashing every 10 - 20 minutes. I can't lay my hands on one now. </font> <br><font size=2 face="sans-serif">We delete bad memories :)</font> <br> <br><font size=2 face="sans-serif">As a matter of interest the crashes were related to this technote, 1192094 - Sending iCal Message to Smart Host by SMTP Causes Domino Server Crash<b>.</b></font> <br> <br><font size=2 face="sans-serif">We fixed the problem by upgrading to 6.5.4 as this and 6.5.3 FP1 removed the problem. </font> <br> <br><font size=2 face="sans-serif">=============================================<br> Les Borgstahl<br> Notes Administration Team Leader<br> Country Energy<br> Tel: 02 6338 3441<br> Mob: 0428 113 334<br> =============================================</font> <br> <br> <br> <table width=100%> <tr valign=top> <td width=40%><font size=1 face="sans-serif"><b>[email protected]</b> </font> <p><font size=1 face="sans-serif">15/09/2005 11:01 PM</font> <td width=59%> <table width=100%> <tr valign=top> <td> <div align=right><font size=1 face="sans-serif">To</font></div> <td><font size=1 face="sans-serif">[email protected]</font> <tr valign=top> <td> <div align=right><font size=1 face="sans-serif">cc</font></div> <td><font size=1 face="sans-serif">Adeleida Bingham <[email protected]>, [email protected]</font> <tr valign=top> <td> <div align=right><font size=1 face="sans-serif">Subject</font></div> <td><font size=1 face="sans-serif">Re: [suse-domino] SuSE Professional 8 vs SLES / Standard Server... what am I missing here?</font></table> <br> <table> <tr valign=top> <td> <td></table> <br></table> <br> <br> <br><tt><font size=2>Mind if I take a look at the NSD, and telling me how you ran the NSD? :-)<br> <br> Tim Rainier<br> Information Services, Kalsec, INC<br> <br> <br> <br> <br> [email protected] <br> 09/14/2005 07:31 PM<br> <br> To<br> [email protected]<br> cc<br> Adeleida Bingham <[email protected]>, [email protected]<br> Subject<br> Re: [suse-domino] SuSE Professional 8 vs SLES / Standard Server... what am <br> I missing here?<br> <br> <br> <br> <br> <br> <br> <br> We have sent over a period of a week of server crashes many NSDs (12) from <br> Domino 6.5.3/4 on SLES9 to IBM and they can not read them. <br> I say again the NSD does not provide readable information to IBM engineers <br> when run from a Domino 6.5.x/ SLES9 system. <br> Therefore they can not help with the problem therefore they do not support <br> it. <br> That doesn't mean they are not sympathetic but they just cannot help. Even <br> with us being in the IBM Priority Service Program. <br> End of story. <br> <br> When we begin upgrading our environment to ND7 we will be using SLES9. But <br> our existing systems remain on 8. (except the 3 that are unsupported on <br> SLES9, and now running fine) <br> <br> <br> =============================================<br> Les Borgstahl<br> Notes Administration Team Leader<br> Country Energy<br> Tel: 02 6338 3441<br> Mob: 0428 113 334<br> ============================================= <br> <br> <br> [email protected] <br> 14/09/2005 10:45 PM <br> <br> <br> To<br> Adeleida Bingham <[email protected]> <br> cc<br> [email protected], [email protected] <br> Subject<br> Re: [suse-domino] SuSE Professional 8 vs SLES / Standard Server... what am <br> I missing here?<br> <br> <br> <br> <br> <br> <br> <br> <br> No. The NSD shouldn't be much different at all, in fact.<br> I've sworn by NSDs. We've dealt with a lot of crash issues here.<br> Sometimes issues are obvious, sometimes they're not.<br> <br> Quite a while back (R5 days), we identified a bug in domino for linux that <br> <br> actually caused a crash when DNS lookups would timeout.<br> And the log.nsf didn't suggest anything was wrong with the network or dns. <br> <br> The NSD did, and therefore saved us a lot of time.<br> Also, the NSD has be re-written a couple times over. They found half of <br> it didn't even work to begin with.<br> <br> It's also important to note: IBM fully supports domino on SLES9 if I <br> remember correctly. This includes but by no means is limited to<br> the NSD working. <br> <br> See, using the NSD and the "crash recovery" feature in domino allowed me <br> to create a script that collected a bunch of debug information, run the <br> nsd, get the server back up and running, then send me a page<br> after all that was done.<br> <br> You might consider looking into the NSD. You can run it while still in <br> production, unless you use the -kill option, it will not hurt or touch <br> domino in any way.<br> <br> I'm a full advocate of automation. I don't like to do one thing more than <br> <br> 2 times. :-)<br> <br> Tim Rainier<br> Information Services, Kalsec, INC<br> <br> <br> <br> <br> Adeleida Bingham <[email protected]> <br> 09/14/2005 08:31 AM<br> <br> To<br> [email protected]<br> cc<br> [email protected], [email protected]<br> Subject<br> Re: [suse-domino] SuSE Professional 8 vs SLES / Standard Server... what am <br> <br> I missing here?<br> <br> <br> <br> <br> <br> <br> Yes, they won't officially support it and yes, our local IBM guys will <br> help us out and do everything they can if our server crashes ;)<br> <br> What is a question is the matter of an NSD dump - I have be honest, I've <br> never troubled IBM with an NSD dump in the ten years I've been in Lotus <br> Notes, so I guess it is reasonable safe to not worry about it too much. <br> However, would the SLES 9 dump be so much different than the SLES 8 dump? <br> Excuse my ignorance, never really looked into one of those nsd files, <br> didn't look like light reading...<br> <br> Kind regards,<br> <br> Adeleida Bingham<br> _________________________________<br> phone: +27 (0)21 671 4656<br> fax: +27 (0)866 829 128 <br> cell: +27 (0)82 8877442<br> email: [email protected]<br> Skype: adeleida1<br> _________________________________<br> Autumn Leaf IT cc (2002/085855/23)<br> http://www.autumnleaf.co.za<br> <br> E-mail disclaimer: http://www.autumnleaf.co.za/disclaimer<br> <br> [email protected] wrote: -----<br> <br> To: [email protected]<br> From: [email protected]<br> Date: 09/14/2005 02:27PM<br> cc: Adeleida Bingham <[email protected]>, [email protected]<br> Subject: Re: [suse-domino] SuSE Professional 8 vs SLES / Standard <br> Server... what am I missing here?<br> <br> I find this incredibly hard to believe. It's safe to say they won't <br> "officially" support it.<br> If you're actively dealing with several IBM engineers that won't support <br> that set up I would be interested in knowing.<br> <br> It's to IBM's advantage to at least look at the code that novell has put <br> together for domino. Heck, I had a simple startup script<br> written for domino to start up and drump all of its output to a log <br> file....<br> <br> At first, IBM didn't like it, then they requested the actual script. No <br> big deal.<br> "...will not support it" is really a bold statement.<br> "....will not officially support it" is much closer. :-)<br> <br> Tim Rainier<br> Information Services, Kalsec, INC<br> <br> <br> <br> <br> [email protected] <br> 09/14/2005 03:17 AM<br> <br> To<br> Adeleida Bingham <[email protected]><br> cc<br> [email protected]<br> Subject<br> Re: [suse-domino] SuSE Professional 8 vs SLES / Standard Server... what am <br> <br> <br> I missing here?<br> <br> <br> <br> <br> <br> <br> <br> It does work fine ... but IBM will not support it. <br> And one of the reasons is that if you do have issues/crashes Domino 6.5.x <br> will not produce a complete NSD running on SLES9. <br> But it will definitely run. <br> <br> =============================================<br> Les Borgstahl<br> Notes Administration Team Leader<br> Country Energy, Australia<br> Tel: 02 6338 3441<br> Mob: 0428 113 334<br> ============================================= <br> <br> <br> Adeleida Bingham <[email protected]> <br> 14/09/2005 05:01 PM <br> <br> <br> To<br> [email protected] <br> cc<br> [email protected] <br> Subject<br> Re: [suse-domino] SuSE Professional 8 vs SLES / Standard Server... what am <br> <br> <br> I missing here?<br> <br> <br> <br> <br> <br> <br> <br> <br> >It runs also on Suse 9.3 pro<br> Brilliant - I assume that implies that it will also run on SLES 9? <br> <br> <br> Kind regards,<br> <br> Adeleida Bingham<br> _________________________________<br> phone: +27 (0)21 671 4656<br> fax: +27 (0)866 829 128 <br> cell: +27 (0)82 8877442<br> email: [email protected]<br> Skype: adeleida1<br> _________________________________<br> Autumn Leaf IT cc (2002/085855/23)<br> http://www.autumnleaf.co.za<br> <br> E-mail disclaimer: http://www.autumnleaf.co.za/disclaimer <br> <br> [email protected] wrote: -----<br> <br> To: [email protected]<br> From: [email protected]<br> Date: 09/14/2005 07:12AM<br> cc: [email protected]<br> Subject: Re: [suse-domino] SuSE Professional 8 vs SLES / Standard <br> Server... what am I missing here?<br> <br> It runs also on Suse 9.3 pro<br> <br> Herbert<br> <br> Adeleida Bingham <[email protected]> wrote on 13.09.2005 20:45:59:<br> <br> ><br> > Oh yes, and one more thing, what about the code that was made<br> > available especially for Domino by Novell, can one use that in<br> > SLES9, or is it irrelevant? Over here: http://www.novell.<br> > com/products/linuxenterpriseserver8/domino.html<br> ><br> > Kind regards,<br> ><br> > Adeleida Bingham<br> > _________________________________<br> > phone: +27 (0)21 671 4656<br> > fax: +27 (0)866 829 128<br> > cell: +27 (0)82 8877442<br> > email: [email protected]<br> > Skype: adeleida1<br> > _________________________________<br> > Autumn Leaf IT cc (2002/085855/23)<br> >http://www.autumnleaf.co.za<br> ><br> > E-mail disclaimer: http://www.autumnleaf.co.za/disclaimer<br> <br> <br> -- <br> To unsubscribe, e-mail: [email protected]<br> For additional commands, e-mail: [email protected]<br> <br> <br> -- To unsubscribe, e-mail: [email protected] For additional <br> <br> <br> commands, e-mail: [email protected] <br> ---------------------------------------------------------------------<br> This message is intended for the addressee named and may contain <br> confidential information. If you are not the intended recipient, please <br> delete it and notify the sender. Views expressed in this message are those <br> <br> <br> of the individual sender, and are not necessarily the views of Country <br> Energy.<br> ---------------------------------------------------------------------<br> <br> <br> -- <br> To unsubscribe, e-mail: [email protected]<br> For additional commands, e-mail: [email protected]<br> <br> <br> <br> <br> -- <br> To unsubscribe, e-mail: [email protected]<br> For additional commands, e-mail: [email protected]<br> <br> <br> ---------------------------------------------------------------------<br> This message is intended for the addressee named and may contain <br> confidential information. If you are not the intended recipient, please <br> delete it and notify the sender. Views expressed in this message are those <br> of the individual sender, and are not necessarily the views of Country <br> Energy.<br> ---------------------------------------------------------------------<br> <br> </font></tt> <br> <P>---------------------------------------------------------------------<BR><FONT face=Arial size=2>This message is intended for the addressee named and may contain confidential information. If you are not the intended recipient, please delete it and notify the sender. Views expressed in this message are those of the individual sender, and are not necessarily the views of Country Energy.</FONT></P> <P>---------------------------------------------------------------------<BR></P> --=_alternative 0082E888CA25707D_=--