RE: IE-only sites

"The Rev. Shamim, D.D., LFHCfS" <[email protected]> Mon, 24 Nov 2003 08:28:41 -0800
Newsgroups gmane.linux.usability.annoyances
Message-ID <[email protected]>
Just as price is only one of the factors I consider before making a
purchase, so is convenience. There are a lot of things I do because of
my ethics that make my life inconvenient. (I live in the US and I
don't have a car, and I don't eat meat.) If a site does not wish to
serve me, I go elsewhere, end of story. I refuse to allow my
web-browsing habits be dictated by someone else's shoddy design and
implementation.

It's not even a case of "the customer is king in the US" -- I know
it's unlikely that a bank or large merchant will fix all the bugs in
their site just based on one complaint. But I will make my gesture, no
matter how puny it is. I send my letter of complaint, cancel my
service, and ask them to get in touch with me if they ever decide to
fix their broken site. Then I go on with my life.

If one just buckles and gives in to these crappy Siebel sits (although
I'm not sure what that is) then things will never change, and one has
no right to complain to anyone.

 > However, you can check the www.dpreview.com site for an example of
 > a site where you'd never know it's not working properly.

Interestingly, this is a site I vist relatively often. I have never
used IE (or any other MS products) and I was not aware I was lacking
any functionality on it. I can read their reviews, and I can look at
the sample pictures, tables etc. If they have extra crap I don't know
I "need," I don't lose any sleep over it. Go read www.photo.net instead.

(I also patronise my local neighborhood shops if at all possible, even
if I have to pay more or settle for my second choice. It would be a
poor world if we just sat at home in front of our computer screens
with the web being our only outside contact. But that's probably not a
critical problem in Spain, and in any case that's a rant for a
different time and place!)

-s