RE: graphical file managers

>
> This is key to understand the Linux model, probably. When you pay for
> what you use, you have the right to feel bad when your software doesn't
> work and "yell" at the people that made you pay for something that
> doesn't work.

I agree.

>
> The problem with Linux is that even if you paid your distro manufacturer
> for the box, he's not responsible for the software included in the
> distro, so who's the one to blame if something doesn't work?
>
> Is it reasonable to expect that a frustrated corporate user goes hunting
> for responses in user groups and tries to hide his or her frustration so
> he doesn't "provoke" the gurus?

If you purchased your software then by all means you should expect some
level of support. It probably will cost you just the same as if you had a
problem with Microsoft software.

The point that I was trying to make was that I have found very little that
doesn't work under linux. It does not behave as a Microsoft product does
nor is it meant to. There is a learning curve to it. There are also a lot
of resources to aid you including professionals, volunteers and even
google.

It is ok to get frustrated and even ok to show your frustration, you
should see me when I have to sort out a problem with a Windows machine :)
But if you clearly state what the problem is, what you did and what the
results were then more often than not you will receive a positive
response from someone that has been down that road before you.

Brad