Re: 2TB Seagate gets msg "SMART Status command failed"

George R Goffe wrote:
> Hi,
>
> I just installed a brand new Seagate 2TB hdd,
>
>   Model Family:     Seagate Barracuda 7200.14 (AF)
> Device Model:     ST2000DM001-1CH164
>
>
> When I execute this command (/usr/sbin/smartctl -a -d sat /dev/sdc), I get the following:
>
> === START OF READ SMART DATA SECTION ===
> SMART Status command failed
> Please get assistance from http://smartmontools.sourceforge.net/
> Register values returned from SMART Status command are:
>   ERR=0x00, SC=0x00, LL=0xb7, LM=0x2d, LH=0x04, DEV=0x40, STS=0x50

The SMART RETURN STATUS command returned LBA_MID/HIGH register values 
which do not make any sense. Correct values would be:
LM=0x4f, LH=0xc2 -> SMART PASSED
LM=0xf4, LH=0x22 -> SMART FAILED

This is usually a problem of the ATA pass-through functions from the 
driver/firmware of the controller (which?) between smartctl and the drive.

If possible, connect the drive to another controller or machine and 
repeat the test.


> SMART overall-health self-assessment test result: PASSED
> Warning: This result is based on an Attribute check.

This means the smartctl did a SMART VALUE > THRESHOLD check instead and 
found no problems.

Regards,
Christian


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