Re: hPronto issue

"Juergen P. [core]" <[email protected]> Wed, 11 Jan 2017 03:17:51 +0100
Newsgroups gmane.mail.cgatepro.general
Message-ID <[email protected]>
--_===1816974====ucs2.core.at===_
Content-Type: text/plain; charset="utf-8"; format="flowed"
Content-Transfer-Encoding: 8bit

Maybe holidays .....



On Tue, 10 Jan 2017 16:35:01 -0500
  [email protected] wrote:
> I am finally giving up and downgrading back to 6.1-8.
>
> No discussion list response and no response to support ticket. Looks like CommuniGate is now dead!
>
> Time to research for a new email server.
>
>
> On Fri, 30 Dec 2016 18:50:42 -0500
>  [email protected] wrote:
>> Last issue I will bring up is that I do not like now having to go through multiple pages to see all my email. Used to be that you could just scroll and the additional messages would load.
>>
>> These two issues need to be fixed.
>>
>>
>> On Fri, 30 Dec 2016 11:50:31 -0500
>>  [email protected] wrote:
>>> So I was able to just confirm that somewhere between 6.1-8 and 6.1-13/14, the hPronto interface has drastically changed in look and has broken the automatic next message option.
>>>
>>> to confirm, I did the following:
>>>
>>> 1. Downgraded 6.1-14 to 6.1-8
>>> 2. Restarted CG
>>> 3. Cleared browser cache
>>> 4. Went to the hPronto login page (Here, the page was completely different)
>>> 5. Logged in, went to a message, deleted it, and was returned to the list of email messages
>>> 6. Updated CG to 6.1-14
>>> 7. Restarted CG
>>> 8. Cleared browser cache
>>> 9. Went to the hPronto login page (Here, the page was completely different again)
>>> 10. Logged in, went to a message, deleted it, was taken to the next message
>>> 11. Confirmed that the option was correctly set
>>>
>>> Noted another difference that now both the Preferences --> General and login screens are showing the correct current version number
>>>
>>> So can someone from Stalker take a look at this? The automatic message option was an irritation from the original roll out and now is broken.
>>>
>>> Robert
>>>
>>> On Fri, 30 Dec 2016 10:50:49 -0500
>>>  [email protected] wrote:
>>>> 6.1.13.3390
>>>>
>>>> Here is what is in the strings.version.data file in /ope/CommuniGate/WebSkins/hPronto
>>>>
>>>> cat strings.version.data
>>>>
>>>>         ProductNameTag = "Pronto!";
>>>>         ProductVersionNumber = "6.1.14";
>>>>         ProductRevisionNumber = "3419";
>>>>
>>>> On Fri, 30 Dec 2016 09:48:45 -0600
>>>>  Robert Opalko <[email protected]> wrote:
>>>>> What is shown in Preferences->General->Version?
>>>>>
>>>>> (Mine shows 6.1.13 on the splash screen but 6.1.14 in the version page.)
>>>>>
>>>>> Regards,
>>>>> Robert Opalko
>>>>> City of Oxford
>>>>>
>>>>>
>>>>> On 12/30/2016 9:44 AM, [email protected] wrote:
>>>>>>
>>>>>> Just following up...
>>>>>>
>>>>>> On my hPronto login screen I am still seeing version 6.1.13 but the strings.version.data file is showing 6.1.14. I have cleared all my cache and used several different browsers and even reinstall the rpm.
>>>>>>
>>>>>> Any ideas?
>>>>>>
>>>>>> On Thu, 29 Dec 2016 10:03:51 -0500
>>>>>>
>>>>>> [email protected] wrote:
>>>>>>
>>>>>>     So I just recently rebuilt my email server on a new host. Old host
>>>>>>     was version 6.1-8 and new version was 6.1-13 at install time and I
>>>>>>     just updated to 6.1-14. Both old and new are CentOS.
>>>>>>
>>>>>>     To move over data, I backed up the /var/CommuniGate directory from
>>>>>>     the original host and restored to the new host. All ownership
>>>>>>     appears to be correct as does the chmod values.
>>>>>>
>>>>>>     My issue is with the hPronto "Automatically Select Message"
>>>>>>     options. On the old host, turning this off, viewing an email, then
>>>>>>     deleting the email, would take you back to the email listing. Now,
>>>>>>     when I delete the email being viewed, it opens up the next email.
>>>>>>     I have tried toggling the option several times and applying the
>>>>>>     change in between but the issue still exists.
>>>>>>
>>>>>>     I do not know if this is a result of the restore from the old host
>>>>>>     to a newer version or if it is an issue intruced somewhere from
>>>>>>     version 6.1-8 to 6.1-13.
>>>>>>
>>>>>>     Any ideas?

--
Best Regards

Juergen Paulhart

  E-Mail / SIP / XMPP : [email protected]
VoIP / Mobil:  +43 676 30 59 244
**
***  IT Security, Cloud based Communication Technologies & Hosted Unified
Communications ***

<** Diese Nachricht is signiert und der Inhalt wurde während des Transfers 
nicht verändert **>
<*** .. and if you don't know, now you know, ... ***>

--_===1816974====ucs2.core.at===_
Content-Type: text/html; charset="utf-8"
Content-Transfer-Encoding: 8bit

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">

<html>

<head>

<meta http-equiv="content-type" content="text/html; charset=utf-8">

</head>

<body>

<div dir="ltr">

<p>Maybe holidays .....</p>

<p>&nbsp;</p>

<p>&nbsp;</p>

<p>&nbsp;</p>

<p>On Tue, 10 Jan 2017 16:35:01 -0500</p>

<p> [email protected] wrote:</p>

<blockquote style="font-style: italic; color: #333333">

<p> I am finally giving up and downgrading back to 6.1-8.</p>

<p>&nbsp;</p>

<p> No discussion list response and no response to support ticket. Looks 

like CommuniGate is now dead!</p>

<p>&nbsp;</p>

<p> Time to research for a new email server.</p>

<p>&nbsp;</p>

<p>&nbsp;</p>

<p> On Fri, 30 Dec 2016 18:50:42 -0500</p>

<p>  [email protected] wrote:</p>

</blockquote>

<blockquote style="font-style: normal; color: #666666">

<blockquote>

<p> Last issue I will bring up is that I do not like now having to go 

through multiple pages to see all my email. Used to be that you could 

just scroll and the additional messages would load.</p>

<p>&nbsp;</p>

<p> These two issues need to be fixed.</p>

<p>&nbsp;</p>

<p>&nbsp;</p>

<p> On Fri, 30 Dec 2016 11:50:31 -0500</p>

<p>  [email protected] wrote:</p>

</blockquote>

</blockquote>

<blockquote style="font-style: italic; color: #999999">

<blockquote>

<blockquote>

<p> So I was able to just confirm that somewhere between 6.1-8 and 

6.1-13/14, the hPronto interface has drastically changed in look and 

has broken the automatic next message option.</p>

<p>&nbsp;</p>

<p> to confirm, I did the following:</p>

<p>&nbsp;</p>

<p> 1. Downgraded 6.1-14 to 6.1-8</p>

<p> 2. Restarted CG</p>

<p> 3. Cleared browser cache</p>

<p> 4. Went to the hPronto login page (Here, the page was completely 

different)</p>

<p> 5. Logged in, went to a message, deleted it, and was returned to the 

list of email messages</p>

<p> 6. Updated CG to 6.1-14</p>

<p> 7. Restarted CG</p>

<p> 8. Cleared browser cache</p>

<p> 9. Went to the hPronto login page (Here, the page was completely 

different again)</p>

<p> 10. Logged in, went to a message, deleted it, was taken to the next 

message</p>

<p> 11. Confirmed that the option was correctly set</p>

<p>&nbsp;</p>

<p> Noted another difference that now both the Preferences --&gt; 

General and login screens are showing the correct current version 

number</p>

<p>&nbsp;</p>

<p> So can someone from Stalker take a look at this? The automatic 

message option was an irritation from the original roll out and now is 

broken.</p>

<p>&nbsp;</p>

<p> Robert</p>

<p>&nbsp;</p>

<p> On Fri, 30 Dec 2016 10:50:49 -0500</p>

<p>  [email protected] wrote:</p>

</blockquote>

</blockquote>

</blockquote>

<blockquote style="font-style: normal; color: #B9B9B9">

<blockquote>

<blockquote>

<blockquote>

<p> 6.1.13.3390</p>

<p>&nbsp;</p>

<p> Here is what is in the strings.version.data file in 

/ope/CommuniGate/WebSkins/hPronto</p>

<p>&nbsp;</p>

<p> cat strings.version.data</p>

<p>&nbsp;</p>

<p>         ProductNameTag = "Pronto!";</p>

<p>         ProductVersionNumber = "6.1.14";</p>

<p>         ProductRevisionNumber = "3419";</p>

<p>&nbsp;</p>

<p> On Fri, 30 Dec 2016 09:48:45 -0600</p>

<p>  Robert Opalko &lt;[email protected]&gt; wrote:</p>

</blockquote>

</blockquote>

</blockquote>

</blockquote>

<blockquote style="font-style: italic; ">

<blockquote>

<blockquote>

<blockquote>

<blockquote>

<p> What is shown in Preferences-&gt;General-&gt;Version?</p>

<p>&nbsp;</p>

<p> (Mine shows 6.1.13 on the splash screen but 6.1.14 in the version 

page.)</p>

<p>&nbsp;</p>

<p> Regards,</p>

<p> Robert Opalko</p>

<p> City of Oxford</p>

<p>&nbsp;</p>

<p>&nbsp;</p>

<p> On 12/30/2016 9:44 AM, [email protected] wrote:</p>

</blockquote>

</blockquote>

</blockquote>

</blockquote>

</blockquote>

<blockquote style="font-style: normal; color: #333333">

<blockquote>

<blockquote>

<blockquote>

<blockquote>

<blockquote>

<p>&nbsp;</p>

<p> Just following up...</p>

<p>&nbsp;</p>

<p> On my hPronto login screen I am still seeing version 6.1.13 but the 

strings.version.data file is showing 6.1.14. I have cleared all my 

cache and used several different browsers and even reinstall the rpm.</p>

<p>&nbsp;</p>

<p> Any ideas?</p>

<p>&nbsp;</p>

<p> On Thu, 29 Dec 2016 10:03:51 -0500</p>

<p>&nbsp;</p>

<p> [email protected] wrote:</p>

<p>&nbsp;</p>

<p> So I just recently rebuilt my email server on a new host. Old host</p>

<p> was version 6.1-8 and new version was 6.1-13 at install time and I</p>

<p>     just updated to 6.1-14. Both old and new are CentOS.</p>

<p>&nbsp;</p>

<p> To move over data, I backed up the /var/CommuniGate directory from</p>

<p>     the original host and restored to the new host. All ownership</p>

<p>     appears to be correct as does the chmod values.</p>

<p>&nbsp;</p>

<p>     My issue is with the hPronto "Automatically Select Message"</p>

<p> options. On the old host, turning this off, viewing an email, then</p>

<p> deleting the email, would take you back to the email listing. Now,</p>

<p> when I delete the email being viewed, it opens up the next email.</p>

<p>     I have tried toggling the option several times and applying the</p>

<p>     change in between but the issue still exists.</p>

<p>&nbsp;</p>

<p> I do not know if this is a result of the restore from the old host</p>

<p>     to a newer version or if it is an issue intruced somewhere from</p>

<p>     version 6.1-8 to 6.1-13.</p>

<p>&nbsp;</p>

<p>     Any ideas?</p>

</blockquote>

</blockquote>

</blockquote>

</blockquote>

</blockquote>

</blockquote>

<p>&nbsp;</p>

<p>--</p>

<p>Best Regards</p>

<p>&nbsp;</p>

<p>Juergen Paulhart</p>

<p>&nbsp;</p>

<p> E-Mail / SIP / XMPP : [email protected]</p>

<p>VoIP / Mobil:  +43 676 30 59 244</p>

<p>**</p>

<p>*** IT Security, Cloud based Communication Technologies &amp; Hosted 

Unified </p>

<p>Communications ***</p>

<p>&nbsp;</p>

<p>&lt;** Diese Nachricht is signiert und der Inhalt wurde während des 

Transfers nicht verändert **&gt;</p>

<p>&lt;*** .. and if you don't know, now you know, ... ***&gt;</p>

</div>

</body>

</html>

--_===1816974====ucs2.core.at===_--