Re: hPronto issue

Hi everyone ,

The biggest gripe we have with the webmail is how html is handled.  (try 
replying to an html email to see how it comes out)
The only way to get it working is to use a third party webmail externally 
( roundcube for example).
Hpronto has gotten much better as it has progressed and I know a lot of work 
has been done on the  realtime side.
It can now be used as an integrated voice/im/email collaboration client.
If just for email maybe it is not the best solution.
They have also added the new search indexing in the fresh  skin which was a 
huge problem on the cgp skins on large mailboxes, so to say it is dead is 
excessive.

There are a lot of people in communigate that really care about the solution 
and if you have problems with support I suggest giving a call to your sales 
rep.
They can get in touch with the right people on the pronto team.
If you opened a ticket  it does get tracked and placed into the work queue, 
and down the road they will send you an email saying it has been fixed in 
6.1.x release...
But maybe not give you any feedback before the fix.
Nothing fixed == nothing to say

Brian






> -----Original Message-----
> From: CommuniGate Pro Discussions [mailto:[email protected]] On
> Behalf Of Terrence Koeman
> Sent: mercoledì 11 gennaio 2017 00:04
> To: CommuniGate Pro Discussions
> Subject: Re: hPronto issue
>
> Hi Robert,
>
> I don't use the default skins, so I can't help you with your specific 
> problem. But
> before you dump CGP altogether, maybe check out the LookOut skin from
> Niversoft (http://www.niversoft.com/products/cgskins/lookout). It's well-
> supported.
>
> But you're not wrong, getting a bug fixed I CGP can take a long time, if 
> it
> happens at all. Years ago I reported that CGP with --dropRoot would start 
> its
> helpers as root (and then wasn't able to kill them later) as well as 
> create the first
> logfile with owner root (if it didn't exist). After a year or two the 
> first half of the
> bug got (silently) fixed, but CGP is still writing the logfile as root 
> today.
>
> Eventually I just cronned a script that fixes the owner on the log file, 
> and the
> helper problem I also had worked around with a script: periodically check 
> if any
> helpers were running as root and, if so, kill them so CGP would restart 
> them as
> user cgatepro and force the right permissions on helper files with SUIDDIR 
> in the
> kernel and the sticky bit on helper dirs.
>
> Also, CGP is still shipping with a bunch of trusted (by CGP) root CA 
> certificates
> that are expired or were revoked because of compromise (and even one known
> rogue CA). This issue I reported July 2015 (also on this list, see: 
> "Expired,
> 1024bit, MD5 & a rogue/fake "Built-in trusted Certificate(s)" (root/CA 
> certs) in
> CGP"). They removed a few from the distribution, but left most in place. 
> My
> GlobalSign S/MIME certificate is still not trusted by CGP unless I 
> manually add
> the CA.
>
> CGP is great when it all works, if it doesn't work you'll need to be 
> comfortable
> working around the problem(s) yourself. For instance, by using a 3rd party 
> skin,
> using opensmtpd and/or stunnel as a gateway between CGP and the internet 
> to
> get more control over SSL/TLS sessions than the 6 or so options/toggles 
> CGP
> offers, manually trash and rebuild the trusted CA list, etcetera.
>
> Those are the only two issues I reported, but I've encountered many more.
> Unfortunately most seem FreeBSD-specific and from how the rc.d script is
> written for FreeBSD (an abomination) combined with how long it took to 
> switch
> the package format to pkgng, it's pretty clear to me their developers 
> don't
> understand FreeBSD very well (nor test on it regularly). So it seems a 
> waste of
> time.
>
> But to be honest, I have a few people that need Outlook, and like the 
> prospect
> of running MS Exchange even less ;) In any case, don't expect too much 
> from
> support or the list.
>
> Good luck!
>
> --
> Regards,
>    Terrence Koeman, PhD/MTh/BPsy
>       Darkness Reigns (Holding) B.V.
>
> Please quote relevant replies.
>
>
> > -----Original Message-----
> > From: CommuniGate Pro Discussions [mailto:[email protected]]
> > On Behalf Of [email protected]
> > Sent: Tuesday, January 10, 2017 10:35 PM
> > To: CommuniGate Pro Discussions <[email protected]>
> > Subject: Re: hPronto issue
> >
> > I am finally giving up and downgrading back to 6.1-8.
> >
> >
> >
> > No discussion list response and no response to support ticket. Looks
> > like CommuniGate is now dead!
> >
> >
> >
> > Time to research for a new email server.
> >
> >
> >
> >
> >
> > On Fri, 30 Dec 2016 18:50:42 -0500
> >
> > [email protected] wrote:
> >
> > 	Last issue I will bring up is that I do not like now having to go
> > through multiple pages to see all my email. Used to be that you could
> > just scroll and the additional messages would load.
> >
> >
> >
> > 	These two issues need to be fixed.
> >
> >
> >
> >
> >
> > 	On Fri, 30 Dec 2016 11:50:31 -0500
> >
> > 	[email protected] wrote:
> >
> > 		So I was able to just confirm that somewhere between 6.1-8
> and
> > 6.1-13/14, the hPronto interface has drastically changed in look and
> > has broken the automatic next message option.
> >
> >
> >
> > 		to confirm, I did the following:
> >
> >
> >
> > 		1. Downgraded 6.1-14 to 6.1-8
> >
> > 		2. Restarted CG
> >
> > 		3. Cleared browser cache
> >
> > 		4. Went to the hPronto login page (Here, the page was
> completely
> > different)
> >
> > 		5. Logged in, went to a message, deleted it, and was returned to
> the
> > list of email messages
> >
> > 		6. Updated CG to 6.1-14
> >
> > 		7. Restarted CG
> >
> > 		8. Cleared browser cache
> >
> > 		9. Went to the hPronto login page (Here, the page was
> completely
> > different again)
> >
> > 		10. Logged in, went to a message, deleted it, was taken to the
> next
> > message
> >
> > 		11. Confirmed that the option was correctly set
> >
> >
> >
> > 		Noted another difference that now both the Preferences -->
> General
> > and login screens are showing the correct current version number
> >
> >
> >
> > 		So can someone from Stalker take a look at this? The automatic
> > message option was an irritation from the original roll out and now is
> > broken.
> >
> >
> >
> > 		Robert
> >
> >
> >
> > 		On Fri, 30 Dec 2016 10:50:49 -0500
> >
> > 		[email protected] wrote:
> >
> > 			6.1.13.3390
> >
> >
> >
> > 			Here is what is in the strings.version.data file in
> > /ope/CommuniGate/WebSkins/hPronto
> >
> >
> >
> > 			cat strings.version.data
> >
> >
> >
> > 			ProductNameTag = "Pronto!";
> >
> > 			ProductVersionNumber = "6.1.14";
> >
> > 			ProductRevisionNumber = "3419";
> >
> >
> >
> > 			On Fri, 30 Dec 2016 09:48:45 -0600
> >
> > 			Robert Opalko <[email protected]> wrote:
> >
> > 				What is shown in Preferences->General-
> >Version?
> >
> >
> >
> > 				(Mine shows 6.1.13 on the splash screen but
> 6.1.14 in the version
> > page.)
> >
> >
> >
> > 				Regards,
> >
> > 				Robert Opalko
> >
> > 				City of Oxford
> >
> >
> >
> >
> >
> > 				On 12/30/2016 9:44 AM,
> [email protected] wrote:
> >
> >
> >
> > 					Just following up...
> >
> >
> >
> > 					On my hPronto login screen I am still
> seeing version 6.1.13 but
> > the strings.version.data file is showing 6.1.14. I have cleared all my
> > cache and used several different browsers and even reinstall the rpm.
> >
> >
> >
> > 					Any ideas?
> >
> >
> >
> > 					On Thu, 29 Dec 2016 10:03:51 -0500
> >
> >
> >
> > 					[email protected] wrote:
> >
> >
> >
> > 					So I just recently rebuilt my email server
> on a new host. Old
> > host
> >
> > 					was version 6.1-8 and new version was
> 6.1-13 at install time and
> > I
> >
> > 					just updated to 6.1-14. Both old and
> new are CentOS.
> >
> >
> >
> > 					To move over data, I backed up the
> /var/CommuniGate directory
> > from
> >
> > 					the original host and restored to the
> new host. All ownership
> >
> > 					appears to be correct as does the
> chmod values.
> >
> >
> >
> > 					My issue is with the hPronto
> "Automatically Select Message"
> >
> > 					options. On the old host, turning this
> off, viewing an email,
> > then
> >
> > 					deleting the email, would take you back
> to the email listing.
> > Now,
> >
> > 					when I delete the email being viewed, it
> opens up the next email.
> >
> > 					I have tried toggling the option several
> times and applying the
> >
> > 					change in between but the issue still
> exists.
> >
> >
> >
> > 					I do not know if this is a result of the
> restore from the old
> > host
> >
> > 					to a newer version or if it is an issue
> intruced somewhere from
> >
> > 					version 6.1-8 to 6.1-13.
> >
> >
> >
> > 					Any ideas?
> >
> >
>
>
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