Re: [Ext]Re: hPronto issue

A professional organization, with customers paying for support, does not 
go dark for extended periods

Mark

On 1/10/2017 9:17 PM, Juergen P. [core] wrote:
> Maybe holidays .....
>
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> On Tue, 10 Jan 2017 16:35:01 -0500
>
> [email protected] wrote:
>
>     I am finally giving up and downgrading back to 6.1-8.
>
>
>
>     No discussion list response and no response to support ticket. Looks
>     like CommuniGate is now dead!
>
>
>
>     Time to research for a new email server.
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>
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>
>
>     On Fri, 30 Dec 2016 18:50:42 -0500
>
>     [email protected] wrote:
>
>         Last issue I will bring up is that I do not like now having to
>         go through multiple pages to see all my email. Used to be that
>         you could just scroll and the additional messages would load.
>
>
>
>         These two issues need to be fixed.
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>         On Fri, 30 Dec 2016 11:50:31 -0500
>
>         [email protected] wrote:
>
>             So I was able to just confirm that somewhere between 6.1-8
>             and 6.1-13/14, the hPronto interface has drastically changed
>             in look and has broken the automatic next message option.
>
>
>
>             to confirm, I did the following:
>
>
>
>             1. Downgraded 6.1-14 to 6.1-8
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>             2. Restarted CG
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>             3. Cleared browser cache
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>             4. Went to the hPronto login page (Here, the page was
>             completely different)
>
>             5. Logged in, went to a message, deleted it, and was
>             returned to the list of email messages
>
>             6. Updated CG to 6.1-14
>
>             7. Restarted CG
>
>             8. Cleared browser cache
>
>             9. Went to the hPronto login page (Here, the page was
>             completely different again)
>
>             10. Logged in, went to a message, deleted it, was taken to
>             the next message
>
>             11. Confirmed that the option was correctly set
>
>
>
>             Noted another difference that now both the Preferences -->
>             General and login screens are showing the correct current
>             version number
>
>
>
>             So can someone from Stalker take a look at this? The
>             automatic message option was an irritation from the original
>             roll out and now is broken.
>
>
>
>             Robert
>
>
>
>             On Fri, 30 Dec 2016 10:50:49 -0500
>
>             [email protected] wrote:
>
>                 6.1.13.3390
>
>
>
>                 Here is what is in the strings.version.data file in
>                 /ope/CommuniGate/WebSkins/hPronto
>
>
>
>                 cat strings.version.data
>
>
>
>                 ProductNameTag = "Pronto!";
>
>                 ProductVersionNumber = "6.1.14";
>
>                 ProductRevisionNumber = "3419";
>
>
>
>                 On Fri, 30 Dec 2016 09:48:45 -0600
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>                 Robert Opalko <[email protected]> wrote:
>
>                     What is shown in Preferences->General->Version?
>
>
>
>                     (Mine shows 6.1.13 on the splash screen but 6.1.14
>                     in the version page.)
>
>
>
>                     Regards,
>
>                     Robert Opalko
>
>                     City of Oxford
>
>
>
>
>
>                     On 12/30/2016 9:44 AM, [email protected] wrote:
>
>
>
>                         Just following up...
>
>
>
>                         On my hPronto login screen I am still seeing
>                         version 6.1.13 but the strings.version.data file
>                         is showing 6.1.14. I have cleared all my cache
>                         and used several different browsers and even
>                         reinstall the rpm.
>
>
>
>                         Any ideas?
>
>
>
>                         On Thu, 29 Dec 2016 10:03:51 -0500
>
>
>
>                         [email protected] wrote:
>
>
>
>                         So I just recently rebuilt my email server on a
>                         new host. Old host
>
>                         was version 6.1-8 and new version was 6.1-13 at
>                         install time and I
>
>                         just updated to 6.1-14. Both old and new are CentOS.
>
>
>
>                         To move over data, I backed up the
>                         /var/CommuniGate directory from
>
>                         the original host and restored to the new host.
>                         All ownership
>
>                         appears to be correct as does the chmod values.
>
>
>
>                         My issue is with the hPronto "Automatically
>                         Select Message"
>
>                         options. On the old host, turning this off,
>                         viewing an email, then
>
>                         deleting the email, would take you back to the
>                         email listing. Now,
>
>                         when I delete the email being viewed, it opens
>                         up the next email.
>
>                         I have tried toggling the option several times
>                         and applying the
>
>                         change in between but the issue still exists.
>
>
>
>                         I do not know if this is a result of the restore
>                         from the old host
>
>                         to a newer version or if it is an issue intruced
>                         somewhere from
>
>                         version 6.1-8 to 6.1-13.
>
>
>
>                         Any ideas?
>
>
>
> --
>
> Best Regards
>
>
>
> Juergen Paulhart
>
>
>
> E-Mail / SIP / XMPP : [email protected]
>
> VoIP / Mobil: +43 676 30 59 244
>
> **
>
> *** IT Security, Cloud based Communication Technologies & Hosted Unified
>
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>
>
>
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>
> <*** .. and if you don't know, now you know, ... ***>
>

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