Re: Pronto stopped working with upgrade

[email protected] Wed, 11 Jan 2017 17:18:42 -0500
Newsgroups gmane.mail.cgatepro.general
Message-ID <[email protected]>
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Sorry I cannot help you with Windows. Everything I have dealt with has been 
on linux.

Robert

On Wed, 11 Jan 2017 16:27:53 -0500
  bob <[email protected]> wrote:
> Hi Robert. Im on windows 7, and I did restart the service. In fact, I stop the service to do the upgrade, then restart it. I also restarted the server itself after the upgrade. The client Im using is also win 7
>
>
> On 1/11/2017 4:15 PM, [email protected] wrote:
>>
>> What OS are you one? I am running on CentOS and I know that after I upgraded via the rpm package, I cleared my browser cache and still got the old interface. I had to actually also manually restart the CommuniGate service in order for the hPronto to start working properly.
>>
>> Seems that the rpm installation does not cycle the service.
>>
>> Robert
>>
>> On Wed, 11 Jan 2017 15:31:12 -0500
>>
>> bob <[email protected]> wrote:
>>
>>     Hello.
>>
>>     Yesterday I upgraded to 6.1.14 x86 32bit and now Pronto stopped
>>     working. I can get to the page via https, and the regular web mail
>>     works fine. If I click on pronto, then it just spins forever and
>>     never actually launches. I am using firefox. It is a work PC so I
>>     dont have the luxury of trying another browser.
>>
>>     Bob
>>
>>     #############################################################
>>
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<body><div dir="ltr"><p>Sorry I cannot help you with Windows. Everything I have dealt with has been on linux.</p><p>&nbsp;</p><p>Robert</p><p>&nbsp;</p><p>On Wed, 11 Jan 2017 16:27:53 -0500</p><p> bob &lt;[email protected]&gt; wrote:</p><blockquote style="font-style: italic; color: #333333">
<p> Hi Robert. Im on windows 7, and I did restart the service. In fact, I stop the service to do the upgrade, then restart it. I also restarted the server itself after the upgrade. The client Im using is also win 7</p><p>&nbsp;</p><p>&nbsp;</p><p> On 1/11/2017 4:15 PM, [email protected] wrote:</p></blockquote><blockquote style="font-style: normal; color: #666666">
<blockquote>
<p>&nbsp;</p><p> What OS are you one? I am running on CentOS and I know that after I upgraded via the rpm package, I cleared my browser cache and still got the old interface. I had to actually also manually restart the CommuniGate service in order for the hPronto to start working properly.</p><p>&nbsp;</p><p> Seems that the rpm installation does not cycle the service.</p><p>&nbsp;</p><p> Robert</p><p>&nbsp;</p><p> On Wed, 11 Jan 2017 15:31:12 -0500</p><p>&nbsp;</p><p> bob &lt;[email protected]&gt; wrote:</p><p>&nbsp;</p><p>     Hello.</p><p>&nbsp;</p><p>     Yesterday I upgraded to 6.1.14 x86 32bit and now Pronto stopped</p><p>     working. I can get to the page via https, and the regular web mail</p><p>     works fine. If I click on pronto, then it just spins forever and</p><p>     n
 ever actually launches. I am using firefox. It is a work PC so I</p><p>     dont have the luxury of trying another browser.</p><p>&nbsp;</p><p>     Bob</p><p>&nbsp;</p><p>     #############################################################</p><p>&nbsp;</p><p>     This message is sent to you because you are subscribed to</p><p>&nbsp;</p><p>     the mailing list &lt;[email protected]&gt;.</p><p>&nbsp;</p><p>     To unsubscribe, E-mail to: &lt;[email protected]&gt;</p><p>&nbsp;</p><p>     To switch to the DIGEST mode, E-mail to</p><p>     &lt;[email protected]&gt;</p><p>&nbsp;</p><p>     To switch to the INDEX mode, E-mail to</p><p>     &lt;[email protected]&gt;</p><p>&nbsp;</p><p>     Send administrative queries to &lt;[email protected]
 alker.com&gt;</p></blockquote></blockquote><p>&nbsp;</p></div>
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