Re: Pronto stopped working with upgrade

bob <[email protected]> Wed, 11 Jan 2017 17:20:47 -0500
Newsgroups gmane.mail.cgatepro.general
Message-ID <[email protected]>
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No worries, thank you very much :)

Bob

On 1/11/2017 5:18 PM, [email protected] wrote:
>
> Sorry I cannot help you with Windows. Everything I have dealt with has 
> been on linux.
>
> Robert
>
> On Wed, 11 Jan 2017 16:27:53 -0500
>
> bob <[email protected]> wrote:
>
>     Hi Robert. Im on windows 7, and I did restart the service. In
>     fact, I stop the service to do the upgrade, then restart it. I
>     also restarted the server itself after the upgrade. The client Im
>     using is also win 7
>
>     On 1/11/2017 4:15 PM, [email protected] wrote:
>
>         What OS are you one? I am running on CentOS and I know that
>         after I upgraded via the rpm package, I cleared my browser
>         cache and still got the old interface. I had to actually also
>         manually restart the CommuniGate service in order for the
>         hPronto to start working properly.
>
>         Seems that the rpm installation does not cycle the service.
>
>         Robert
>
>         On Wed, 11 Jan 2017 15:31:12 -0500
>
>         bob <[email protected]> wrote:
>
>         Hello.
>
>         Yesterday I upgraded to 6.1.14 x86 32bit and now Pronto stopped
>
>         working. I can get to the page via https, and the regular web mail
>
>         works fine. If I click on pronto, then it just spins forever and
>
>         never actually launches. I am using firefox. It is a work PC so I
>
>         dont have the luxury of trying another browser.
>
>         Bob
>
>         #############################################################
>
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>
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>
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>
>         <[email protected]>
>
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>


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    No worries, thank you very much :) <br>
    <br>
    Bob<br>
    <br>
    <div class="moz-cite-prefix">On 1/11/2017 5:18 PM,
      <a class="moz-txt-link-abbreviated" href="mailto:[email protected]">[email protected]</a> wrote:<br>
    </div>
    <blockquote cite="mid:[email protected]" type="cite">
      <meta http-equiv="content-type" content="text/html; charset=utf-8">
      <div dir="ltr">
        <p>Sorry I cannot help you with Windows. Everything I have dealt
          with has been on linux.</p>
        <p> </p>
        <p>Robert</p>
        <p> </p>
        <p>On Wed, 11 Jan 2017 16:27:53 -0500</p>
        <p> bob <a class="moz-txt-link-rfc2396E" href="mailto:[email protected]">&lt;[email protected]&gt;</a> wrote:</p>
        <blockquote style="font-style: italic; color: #333333">
          <p> Hi Robert. Im on windows 7, and I did restart the service.
            In fact, I stop the service to do the upgrade, then restart
            it. I also restarted the server itself after the upgrade.
            The client Im using is also win 7</p>
          <p> </p>
          <p> </p>
          <p> On 1/11/2017 4:15 PM, <a class="moz-txt-link-abbreviated" href="mailto:[email protected]">[email protected]</a> wrote:</p>
        </blockquote>
        <blockquote style="font-style: normal; color: #666666">
          <blockquote>
            <p> </p>
            <p> What OS are you one? I am running on CentOS and I know
              that after I upgraded via the rpm package, I cleared my
              browser cache and still got the old interface. I had to
              actually also manually restart the CommuniGate service in
              order for the hPronto to start working properly.</p>
            <p> </p>
            <p> Seems that the rpm installation does not cycle the
              service.</p>
            <p> </p>
            <p> Robert</p>
            <p> </p>
            <p> On Wed, 11 Jan 2017 15:31:12 -0500</p>
            <p> </p>
            <p> bob <a class="moz-txt-link-rfc2396E" href="mailto:[email protected]">&lt;[email protected]&gt;</a> wrote:</p>
            <p> </p>
            <p> Hello.</p>
            <p> </p>
            <p> Yesterday I upgraded to 6.1.14 x86 32bit and now Pronto
              stopped</p>
            <p> working. I can get to the page via https, and the
              regular web mail</p>
            <p> works fine. If I click on pronto, then it just spins
              forever and</p>
            <p> never actually launches. I am using firefox. It is a
              work PC so I</p>
            <p> dont have the luxury of trying another browser.</p>
            <p> </p>
            <p> Bob</p>
            <p> </p>
            <p>
              #############################################################</p>
            <p> </p>
            <p> This message is sent to you because you are subscribed
              to</p>
            <p> </p>
            <p> the mailing list <a class="moz-txt-link-rfc2396E" href="mailto:[email protected]">&lt;[email protected]&gt;</a>.</p>
            <p> </p>
            <p> To unsubscribe, E-mail to:
              <a class="moz-txt-link-rfc2396E" href="mailto:[email protected]">&lt;[email protected]&gt;</a></p>
            <p> </p>
            <p> To switch to the DIGEST mode, E-mail to</p>
            <p> <a class="moz-txt-link-rfc2396E" href="mailto:[email protected]">&lt;[email protected]&gt;</a></p>
            <p> </p>
            <p> To switch to the INDEX mode, E-mail to</p>
            <p> <a class="moz-txt-link-rfc2396E" href="mailto:[email protected]">&lt;[email protected]&gt;</a></p>
            <p> </p>
            <p> Send administrative queries to
              <a class="moz-txt-link-rfc2396E" href="mailto:[email protected]">&lt;[email protected]&gt;</a></p>
          </blockquote>
        </blockquote>
        <p> </p>
      </div>
    </blockquote>
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