Re: Pronto stopped working with upgrade
"Juergen P. [core]" <[email protected]> Wed, 11 Jan 2017 23:28:56 +0100
| Newsgroups | gmane.mail.cgatepro.general |
|---|---|
| Message-ID | <[email protected]> |
--_===1817928====ucs2.core.at===_ Content-Type: text/plain; charset="utf-8"; format="flowed" Content-Transfer-Encoding: 8bit Hello, Best method on Windows ist: Stop the service manually, then uninstall CPG, check if everything was removed (c:\windows\ or wherever you had installed the software before), check if the service is gone and reinstall it again. did you customize pronto ? kr, Jürgen On Wed, 11 Jan 2017 17:20:47 -0500 bob <[email protected]> wrote: > No worries, thank you very much :) > > Bob > > On 1/11/2017 5:18 PM, [email protected] wrote: >> >> Sorry I cannot help you with Windows. Everything I have dealt with has been on linux. >> >> Robert >> >> On Wed, 11 Jan 2017 16:27:53 -0500 >> >> bob <[email protected]> wrote: >> >> Hi Robert. Im on windows 7, and I did restart the service. In >> fact, I stop the service to do the upgrade, then restart it. I >> also restarted the server itself after the upgrade. The client Im >> using is also win 7 >> >> On 1/11/2017 4:15 PM, [email protected] wrote: >> >> What OS are you one? I am running on CentOS and I know that >> after I upgraded via the rpm package, I cleared my browser >> cache and still got the old interface. I had to actually also >> manually restart the CommuniGate service in order for the >> hPronto to start working properly. >> >> Seems that the rpm installation does not cycle the service. >> >> Robert >> >> On Wed, 11 Jan 2017 15:31:12 -0500 >> >> bob <[email protected]> wrote: >> >> Hello. >> >> Yesterday I upgraded to 6.1.14 x86 32bit and now Pronto stopped >> >> working. I can get to the page via https, and the regular web mail >> >> works fine. If I click on pronto, then it just spins forever and >> >> never actually launches. I am using firefox. It is a work PC so I >> >> dont have the luxury of trying another browser. >> >> Bob >> >> ############################################################# >> >> This message is sent to you because you are subscribed to >> >> the mailing list <[email protected]>. >> >> To unsubscribe, E-mail to: <[email protected]> >> >> To switch to the DIGEST mode, E-mail to >> >> <[email protected]> >> >> To switch to the INDEX mode, E-mail to >> >> <[email protected]> >> >> Send administrative queries to <[email protected]> -- Best Regards Juergen Paulhart E-Mail / SIP / XMPP : [email protected] VoIP / Mobil: +43 676 30 59 244 ** *** IT Security, Cloud based Communication Technologies & Hosted Unified Communications *** <** Diese Nachricht is signiert und der Inhalt wurde während des Transfers nicht verändert **> <*** .. and if you don't know, now you know, ... ***> --_===1817928====ucs2.core.at===_ Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: 8bit <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"> <html> <head> <meta http-equiv="content-type" content="text/html; charset=utf-8"> </head> <body> <div dir="ltr"> <p>Hello,</p> <p> </p> <p>Best method on Windows ist:</p> <p> </p> <p>Stop the service manually, then uninstall CPG, check if everything was removed (c:\windows\ or wherever you had installed the software before), check if the service is gone and reinstall it again.</p> <p> </p> <p>did you customize pronto ?</p> <p> </p> <p> </p> <p>kr,</p> <p> </p> <p>Jürgen</p> <p> </p> <p>On Wed, 11 Jan 2017 17:20:47 -0500</p> <p> bob <[email protected]> wrote:</p> <blockquote style="font-style: italic; color: #333333"> <p> No worries, thank you very much :)</p> <p> </p> <p> Bob</p> <p> </p> <p> On 1/11/2017 5:18 PM, [email protected] wrote:</p> </blockquote> <blockquote style="font-style: normal; color: #666666"> <blockquote> <p> </p> <p> Sorry I cannot help you with Windows. Everything I have dealt with has been on linux.</p> <p> </p> <p> Robert</p> <p> </p> <p> On Wed, 11 Jan 2017 16:27:53 -0500</p> <p> </p> <p> bob <[email protected]> wrote:</p> <p> </p> <p> Hi Robert. Im on windows 7, and I did restart the service. In</p> <p> fact, I stop the service to do the upgrade, then restart it. I</p> <p> also restarted the server itself after the upgrade. The client Im</p> <p> using is also win 7</p> <p> </p> <p> On 1/11/2017 4:15 PM, [email protected] wrote:</p> <p> </p> <p> What OS are you one? I am running on CentOS and I know that</p> <p> after I upgraded via the rpm package, I cleared my browser</p> <p> cache and still got the old interface. I had to actually also</p> <p> manually restart the CommuniGate service in order for the</p> <p> hPronto to start working properly.</p> <p> </p> <p> Seems that the rpm installation does not cycle the service.</p> <p> </p> <p> Robert</p> <p> </p> <p> On Wed, 11 Jan 2017 15:31:12 -0500</p> <p> </p> <p> bob <[email protected]> wrote:</p> <p> </p> <p> Hello.</p> <p> </p> <p> Yesterday I upgraded to 6.1.14 x86 32bit and now Pronto stopped</p> <p> </p> <p> working. I can get to the page via https, and the regular web mail</p> <p> </p> <p> works fine. If I click on pronto, then it just spins forever and</p> <p> </p> <p> never actually launches. I am using firefox. It is a work PC so I</p> <p> </p> <p> dont have the luxury of trying another browser.</p> <p> </p> <p> Bob</p> <p> </p> <p> #############################################################</p> <p> </p> <p> This message is sent to you because you are subscribed to</p> <p> </p> <p> the mailing list <[email protected]>.</p> <p> </p> <p> To unsubscribe, E-mail to: <[email protected]></p> <p> </p> <p> To switch to the DIGEST mode, E-mail to</p> <p> </p> <p> <[email protected]></p> <p> </p> <p> To switch to the INDEX mode, E-mail to</p> <p> </p> <p> <[email protected]></p> <p> </p> <p> Send administrative queries to <[email protected]></p> </blockquote> </blockquote> <p>--</p> <p>Best Regards</p> <p> </p> <p>Juergen Paulhart</p> <p> </p> <p> E-Mail / SIP / XMPP : [email protected]</p> <p>VoIP / Mobil: +43 676 30 59 244</p> <p>**</p> <p>*** IT Security, Cloud based Communication Technologies & Hosted Unified </p> <p>Communications ***</p> <p> </p> <p><** Diese Nachricht is signiert und der Inhalt wurde während des Transfers nicht verändert **></p> <p><*** .. and if you don't know, now you know, ... ***></p> </div> </body> </html> --_===1817928====ucs2.core.at===_--