Re: IPv6 recap

On 4/13/24 04:28, Alessandro Vesely wrote:
> On Fri 12/Apr/2024 20:12:20 +0200 Adam Augustine wrote:
>>
>> I would open a ticket with Pianeta Fibra asking them to configure the 
>> IPv6 rDNS
>
>
> I did.  They answered with various excuses, from service not included 
> to ftth not being apt for mail servers.
>
>
>> It may take some doing, depending on how big and bureaucratic the 
>> company is, but the fact that they are doing IPv6 and it is 
>> functional for you is a good indicator that they are competent. In 
>> looking at the WHOIS information, it may be that they will in turn 
>> have to contact another upstream ISP ("SeFlow Internet Services" or 
>> "Aruba Network S.p.A.") to do it for them. I am not sure.
>
>
> Matteo Berlonghi is the admin-c, tech-c and CEO at SeFlow, so I guess 
> he has the credentials to add records in the RIPE database. He 
> personally dealt with my account setup at Pianeta Fibra.
>
> They're the first ISP who endowed me with IPv6 addresses.  But then 
> don't want to do rDNS —for IPv4 they don't do delegations, but 
> inserted a few PTRs for me.
>
> And the ISP market is not easily explorable for the kind of features 
> needed to run a mail server.  Not many people run their own mail 
> servers.  We are an endangered species.
>
>
> Best
> Ale

Ugh. I am sorry. I have been a bit spoiled by having multiple business 
class ISPs and BGP with our own provider independent address space at 
work, and a relatively small but highly competent ISP at home who has 
been very willing to work with me on strange projects (we even talked 
about setting up a BGP session at home!) for the last few years.

I have had to be very persistent and perhaps a bit obnoxious with some 
of our providers in the past to get things like this sorted. One ISP in 
the past said, "No one is asking for IPv6." I asked how they were 
tracking that, and he didn't have an answer. I kept asking to be 
escalated to their manager (and their manager's manager) and calling 
back until I got what I needed. I may have created enough tickets that 
some reporting feature finally determined that "People appear to be 
asking for IPv6".

It may be worth contacting Matteo directly if you haven't already. I 
find bypassing the normal support channels and contacting WHOIS contacts 
directly works about 25% of the time, but that is better than 0%.

Good luck,
   Adam


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