Re: Unable to see messages in mobile mail clients

Hello,

I setup an account in Gmail on Android with

username [email protected]
password abc
IMAP and SMTP server mail.aegee.org

I can see the emails in Inbox and the sub-folder.

I use Cyrus IMAP 3.4 with some patches from the master branch, which I
do not understand, but at the time I applied them they looked good. 
These patches might have no relation, I mention them for completeness.

Greetings
  Дилян

On Thu, 2022-01-20 at 18:17 -0300, Tecnologia UNNOBA wrote:
> I have the same problem.
> Since I upgraded to Cyrus 3.4, Android phones can't get mails thru
> Gmail App.
> I configured telemetry, but I can't find any error.
> 
> ---------- javier Thu Jan 20 18:13:24 2022
> 
>  >1642713204>3 OK [CAPABILITY IMAP4rev1 LITERAL+ ID ENABLE ACL
> ANNOTATE-EXPERIMENT-1 BINARY CATENATE CHILDREN CONDSTORE CREATE-
> SPECIAL-USE ESEARCH ESORT LIST-EXTENDED LIST-MYRIGHTS LIST-STATUS
> MAILBOX-REFERRALS METADATA MOVE MULTIAPPEND NAMESPACE OBJECTID
> QRESYNC QUOTA RIGHTS=kxten SAVEDATE SEARCH=FUZZY SORT SORT=DISPLAY
> SPECIAL-USE STATUS=SIZE THREAD=ORDEREDSUBJECT THREAD=REFERENCES
> UIDPLUS UNSELECT URLAUTH URLAUTH=BINARY WITHIN DIGEST=SHA1 LIST-
> METADATA NO_ATOMIC_RENAME PREVIEW=FUZZY SCAN SORT=MODSEQ SORT=UID
> THREAD=REFS X-CREATEDMODSEQ X-REPLICATION XLIST XMOVE LOGINDISABLED
> AUTH=PLAIN AUTH=LOGIN COMPRESS=DEFLATE X-QUOTA=STORAGE X-
> QUOTA=MESSAGE X-QUOTA=X-ANNOTATION-STORAGE X-QUOTA=X-NUM-FOLDERS
> IDLE] User logged in SESSIONID=<cyrus-1642713204-62633-1-
>  <1642713204<4 CAPABILITY
>  >1642713204>* CAPABILITY IMAP4rev1 LITERAL+ ID ENABLE ACL ANNOTATE-
> EXPERIMENT-1 BINARY CATENATE CHILDREN CONDSTORE CREATE-SPECIAL-USE
> ESEARCH ESORT LIST-EXTENDED LIST-MYRIGHTS LIST-STATUS MAILBOX-
> REFERRALS METADATA MOVE MULTIAPPEND NAMESPACE OBJECTID QRESYNC QUOTA
> RIGHTS=kxten SAVEDATE SEARCH=FUZZY SORT SORT=DISPLAY SPECIAL-USE
> STATUS=SIZE THREAD=ORDEREDSUBJECT THREAD=REFERENCES UIDPLUS UNSELECT
> URLAUTH URLAUTH=BINARY WITHIN DIGEST=SHA1 LIST-METADATA
> NO_ATOMIC_RENAME PREVIEW=FUZZY SCAN SORT=MODSEQ SORT=UID THREAD=REFS
> X-CREATEDMODSEQ X-REPLICATION XLIST XMOVE LOGINDISABLED AUTH=PLAIN
> AUTH=LOGIN COMPRESS=DEFLATE X-QUOTA=STORAGE X-QUOTA=MESSAGE X-
> QUOTA=X-ANNOTATION-STORAGE X-QUOTA=X-NUM-FOLDERS IDLE
>  4 OK Completed
>  <1642713204<5 NAMESPACE
>  >1642713204>* NAMESPACE (("" "/")) (("Other Users/" "/")) (("Shared
> Folders/" "/"))
>  5 OK Completed
>  <1642713204<6 SELECT "Inbox"
>  >1642713204>* 3354 EXISTS
>  * 0 RECENT
>  * FLAGS (\Answered \Flagged \Draft \Deleted \Seen NonJunk $Forwarded
> Junk $label1 $label2 $label3 $label4 $label5 $MDNSent)
>  * OK [PERMANENTFLAGS (\Answered \Flagged \Draft \Deleted \Seen
> NonJunk $Forwarded Junk $label1 $label2 $label3 $label4 $label5
> $MDNSent \*)] Ok
>  * OK [UIDVALIDITY 1306938670] Ok
>  * OK [UIDNEXT 28812] Ok
>  * OK [HIGHESTMODSEQ 103920] Ok
>  * OK [URLMECH INTERNAL] Ok
>  * OK [ANNOTATIONS 65536] Ok
>  6 OK [READ-WRITE] Completed
>  <1642713204<7 UID SEARCH 3055:3354 NOT DELETED
>  >1642713204>* SEARCH
>  7 OK Completed (0 msgs in 0.027 secs)
> 
> 
> Anyone has the same problem???
> 
> Thanks in advance!
> 
> Javier.-
> 
> 
> 
> El 20/1/22 a las 13:21, Michael Menge escribió:
> > Hi, 
> > 
> >  i have not switched to 3.4 so I have not encountered this, but you
> > could 
> >  use cyrus telemetry logging to see which IMAP commands the clients
> > are sending, 
> >  and the replies  from your server 
> > 
> > https://www.cyrusimap.org/3.4/imap/reference/faqs/o-telemetry.html
> > 
> > 
> >  Quoting [email protected]: 
> > 
> > > I've recently migrated my Cyrus IMAP install from 2.5 to 3.4
> > > using 
> > >  replication and replaced the old mail server with the newer 3.4 
> > >  server.  Things are working great for Thunderbird clients; they
> > > are 
> > >  able to view/move messages like before.  But the mobile clients,
> > >  Google Mail and iPhone Mail, are not able to see the contents of
> > >  their inbox or any folders. 
> > > 
> > >  It looks like mobiles devices are able to successfully log onto
> > > the 
> > >  mail server since I can see all of my folders (personal and
> > > global) 
> > >  on my Android device.  The logs don't report any failed logins
> > > from 
> > >  those devices either.  Clients are just not able to see any
> > > messages. 
> > > 
> > >  Has anyone else encountered this?  How did you resolve it? 
> > 
> > 
> > 
> > -------------------------------------------------------------------
> > ------------- 
> >  Michael Menge                          Tel.: (49) 7071 / 29-70316 
> >  Universität Tübingen                   Fax.: (49) 7071 / 29-5912 
> >  Zentrum für Datenverarbeitung          mail:
> > [email protected]
> >  Wächterstraße 76 
> >  72074 Tübingen 
> 
> Cyrus / Info / seediscussions +participants
> +delivery optionsPermalink

------------------------------------------
Cyrus: Info
Permalink: https://cyrus.topicbox.com/groups/info/T378c22819927bdc7-M8884670e2bd0f82cc4536aed
Delivery options: https://cyrus.topicbox.com/groups/info/subscription