Re: Version 0.9.6 Moving a User to an Alias

On Mon, 22 Nov 2004, Andre Schild wrote:

> Hello Keith,
> 
> > On Fri, Nov 19, 2004 at 03:31:08, Bernard Guillot said:
> > > Hi,
> > > 
> > >     Moving an old User to become an Alias to forward email 
> > for a Short
> > > Duration is not possible from the menus. Is there any 
> > manual way to do 
> > > it. (I can use phpldapadmin to edit LDAP Tree Manually)
> > > 
> > >     Would this be a possible option in the newer Version ?
> > 
> > Due to the possibility of having to clean up after the 
> > account is "deleted" and due to namespace collision in ldap, 
> > this simply isn't possible via Jamm and probably will never be.
> 
> I agree that this is a problem in jamm, but unfortunally its
> a common case, that a user has to be changed in a alias or
> a alias has to be changed in a alias.
> 
> In the longer run, I think we should be able to do such
> a thing directly from jamm.

FWIW, I constantly get complaints about not being able to do this.
Especially in the case of wanting to redirect someone's mail to someone
else while they are on vacation. The other complaint is when someone quits
and they want to forward the mail to someone else permanently. They have
to check the delete box, wait until the cronjob runs that actually does
the deletion (max 5 minutes in my case) and then come back and add the
alias. Someone figured out that while the address was being deleted
and before they inserted the alias that mail might bounce. I get people
worrying that they might miss that critical piece of mail, although at
least it bounces so that they know it was not delivered.

I realize it is a tough problem but if there is any way to get it to work
within Jamm it would be appreciated.

In thinking about this couldn't it be made a 2 step process internal to Jamm?
When a duplicate name is detected delete the old entry first and then add the
new entry. Even if this was something that needed to be done by the Jamm
Cleaner, I would think you could issue some kind of notice that it will take a
few minutes for the changes to take effect.

Of course I could be all wrong, since I am not at all familiar with the Jamm
internals.

Regards,

Tom


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