Re: 207.96.196.130

Hello | Bonjour.

On 09/09/05 20:38, Sylvain Soussan wrote:

> IP address :   207.96.196.130
> Domain    :   oppq.qc.ca
>  
> Hello,
>  
> I'll try to explain the situation as briefly as possible. Also, forgive
> my English mistakes, I speak French.

That's very normal. English is not a native language for many
participants of this maillist.

> Our server got infected with a new virus which was undetectable at the
> time it happened.

It's very normal too, if your security relies on "antiviruses" only.
Possibly, a better aproach could be to defend your server from *any*
unauthorised executable code, no matter if this code known to an
antivirus or not. The practical experience shows that this model works
much better. Have you found why was this piece of malicious code was
started as program in your server? Have you closed this system
vulnerability to prevent futher incidents with "unknown" viruses?

> Obviously, the mail server was affected and misused
> for a couple of days and I perfectly understand why our IP address would
> be listed.
>  
> I tried using your automated removal system, but because of lack of
> reverse DNS support from my ISP (videotron), I can't get passed the
> second stage. 
>  
> Our domain name is:  oppq.qc.ca  and all the following are valid
> addresses,
>  
> [email protected]
> [email protected]
> [email protected]
>  
> I'm not asking you to remove me from the list but simply to send me the
> email so I can go on with the removal procedure.

Sorry. It will not be done until your domain name will be published in
reverse DNS. Your only chance is to continue your talks with Videotron
and convince them that the presence of valid reverse DNS record is an
absolute requirement for a production mailserver. Quite many systems
simply reject *any* anonymous senders, without any blacklists; for
instance, look at http://postmaster.aol.com/guidelines/standards.html
item 4.

Best,
Alexey
DSBL volunteer

>  
> Thank you for your time, attention and understanding.
>  
>  
> Sylvain Soussan 
> [email protected]
> [email protected]  (Micro-Solutions)
> 450-582-1320
>