RE: 209.196.45.44

[ Note: I do not represent DSBL. I just track [email protected] to keep abreast
of possible issues that might affect my use of DSBL, and occasionally I help
out with questions. You may get responses from other subscribers to
[email protected], possibly even with dissenting opinions. ]

On Thu, 21 Dec 2006, [email protected] wrote:

> There has got to be a reason that I do not receive your confirmation
> emails.  The e-mail gets lost before it goes to my mailbox.  I have
> tested it over and over again and do not receive any emails.

I completely sympathize with your plight, but that won't help you, I'm 
afraid.

Any postmaster worth his salt can trace an e-mail message. An SMTP 
server at 64.202.166.12 accepted the message on 2006/Dec/22 01:44:29 UTC 
and said "250 ok 1166751874 qp 26043 by 
pre-smtp21-02.prod.mesa1.secureserver.net". All part of the record at 
http://dsbl.org/listing?209.196.45.44 , by the way. That should be 
sufficient information for your provider to track this down. Don't let 
them off the hook until they either informed you (with an NTP calibrated 
time stamp and all technical detail) of when and how they handed off the 
message to you and thus prove you must have lost it since, or they come 
clean and tell you why they discarded the message and what they will do 
to prevent recurrence, or they retrieved it from a quaranteen folder. As 
a paying customer, there is no fourth option. And #2, silently ditching 
your e-mail is not an option ISPs should get away with, as I'm sure 
you'll agree.

Please note that rejecting e-mail is fine; it's promising to deliver it 
and then sweeping it under the carpet that is the problem here.