Re: No Reports Files

Mike Easter wrote:
> Jim wrote:
>> Mike Easter wrote:
> 
>>> For some reason or another, presumably because of requests, it was
>>> decided to cause those accounts which are flagged for quickreporting
>>> to have an additional option in the Preferences.  That additional
>>> option is to let the account configure to not receive the replies
>>> back about the quick reports.
>>>
>> I am a paid user and I am not flagged for quick reporting.
> 
> Wait just a minute.  I think you must be [flagged] enabled to be able to
> quick report.
> 
>>   I don't even have the option to not receive quick reports.
>>
>>    I am also seeing the "no report file" when I submit quick reports.
> 
> I cannot compute that.  I am hearing and not hearing that you can quick
> report.  I am hearing that you are seeing no report file when you quick
> report -- which you are saying you are not enabled to do.
> 
> I think we need some more words from you.  Tell me/us too much rather
> than too little.
> 
> 
When I click on  held mail and then do quick report(1st of 6 options) or I go to SC Webmail and 
submit "Report as Spam".  Either way I get "no reports files when I check "past reports" option.

In my preferences nowhere do I see anything about quick reporting.  I know Don mentioned a few 
days ago about turning off receiving the quick email report and also saying there was a problem 
but I never changed anything. When I go to "past reports" I instantly see "NO reports file after 
submitting a spam report.  I checked back to 5/16 and still saw "No reports files.

I do not recalled ever having to sign up for quick reporting.   I been a paying SC 
Webmail/SpamCop Reporting customer for years.

  Submitted: Tuesday, May 16, 2006 9:58:28 PM -0400:
  Bigger the betterr -Dale
  No reports filed

I can do "queque for reporting" or email attachments using my submit key with no problems


Sorry I do not know how to make this any clearer