Re: No Reports Files

Don Wannit wrote:
> Mike Easter wrote:
> 
>> Ejo wrote:
>>
>>> Mike Easter wrote:
>>
>>
>>>> I cannot compute that.  I am hearing and not hearing that you can
>>>> quick report.
>>
>>
>>> Some words from ejo then, maybe that offers some help. I went exactly
>>> through this ordeal, after I explained my problem to don at
>>> [email protected], I got the reply that you have to fix this
>>> under preferences at the reporting server, there should be an option
>>> that allows you to enable quick reporting. If it is off (the default
>>> apparently) then turn it on, that causes the quick reports to go
>>> through the system. I'm not sure whether everybody has this option
>>> under preferences and whether my preferences were patched by Don.
>>
>>
>> I understand your story.  It is the same as mine.
>>
>> My current understanding is that those who are not flagged or enabled as
>> quick report do not have that as a preference.
>>
>> But, the poster Jim said:
>>
>> Jim wrote:
>>
>>> I am a paid user and I am not flagged for quick reporting.
>>>
>>>  I don't even have the option to not receive quick reports.
>>>
>>>   I am also seeing the "no report file" when I submit quick reports.
>>
>>
>>
>> I can't compute that combination/sequence of declarative statements.
> 
> This seems to be both a feature and a bug.  Separately.
> 
> It appears as though users who have not been authorized to
> do Quick Reporting (I am one who has not) do *not* have that
> option showing up in their Preferences.  If you have not
> requested the Deputies to enable Quick Reporting on your SC
> reporting account, then that option will not appear for you.
> You can't turn it on nor turn it off.  This is a feature.
> 
> The first problem seems to be that the default for that setting
> is "On", so that Quickreporting result emails are not sent.
> This is arguably either a bug or a feature, depending on
> your point of view.
> 
> The second problem seems to be that said option does not
> just stop the result email being sent after the report has
> been made, it also shorts the report directly to ground.
> This would seem to be a bug; SC is not performing as
> we have been told it should.
> 
> And since those users do not have the option presented
> to turn that option on or off, they have no way to alter
> that default behavior which is to prevent quick reports
> altogether.  This is arguably either a bug or a feature :-)
> 


Another comment to the deputies: If you introduce a change like 
disabling the quick reporting then this should be stated up front as a 
news item when you log in to spamcop (all servers). I don't see anything 
reported when I log in to the reporting or the mail server.

Ejo