Re: My OASYS is going back - Been Resolved by Sweetwater and KorgUSA

Hi Tom,
   Yes, a word of caution to all.  However, Sweetwater and Korg came 
through and replaced the unit.  I'm very happy, now.
Cheers,
Eric

--- In [email protected], <booking@...> wrote:
>
> 
> This is why I insist on a factory-sealed box when I buy 
electronics. If
> the store tells me they open all boxes to check for damage, I make 
them
> order another with instructions not to open it.  [B-)]
> 
> The retailers are lucky to get even one Oasys, so they're forced to 
use
> it as their demo. Then, they won't discount it because it's an 
Oasys.
> Have you tried Sweetwater
> <http://www.sweetwater.com/feature/korg/index.php> ?
> 
> 
>  The biggest problem is all big online stores as well as regular 
stores have
> the no argument return policy. For example, you buy from Sweetwater,
> musicians friend or anyone else and you don't like the product. 
They take it
> back, pack it back up and sell it as new. Look at how many guitars 
hang in a
> music store for 3 years and they still try to sell it as new, even 
with the
> scratches and chips. So basically, you have to specify you want new 
in box,
> or you may get open box return sold as new. However, if you do and 
there is
> nothing wrong with it, you can still complain and get credit back 
for open
> box.
>  







 
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