RE: {bb} Purple alerts
"Larry Sabados \(IT\)" <[email protected]> Wed, 5 Nov 2008 16:49:30 -0500
| Newsgroups | gmane.network.bb4.general |
|---|---|
| Message-ID | <E487C0DE205E3145943194A360156EC00AB64394@corpex03.bordersgroupinc.com> |
This is a multi-part message in MIME format. ------_=_NextPart_001_01C93F90.61DC8454 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable Ken- =20 Have you checked the box to create the client log in the BB client config? The client writes the BB file every cycle. The drawback is that you have to catch it while the purple condition is occurring as the client overwrites the log each time. =20 -Larry _____ =20 From: [email protected] [mailto:[email protected]] On Behalf Of Kenneth Black Sent: Wednesday, November 05, 2008 4:25 PM To: [email protected] Subject: RE: {bb} Purple alerts=20 Larry, The IP is the same as the bbhost alias. I have noticed that there is a heavy load on the server caused by another app that seems to take up the processors time, however when I stop the app for any length of time I still receive purple. =20 =20 =20 Ken =20 _____ =20 From: [email protected] [mailto:[email protected]] On Behalf Of Larry Sabados (IT) Sent: Wednesday, November 05, 2008 12:18 PM To: [email protected] Subject: RE: {bb} Purple alerts=20 =20 Ken- =20 Check the IP of the message when it goes purple. You may have had BB statuses sent from a machine with the same BBHOST Alias as the active one. The absence of a report from this old machine might be causing the purple alerts. =20 -Larry =20 _____ =20 From: [email protected] [mailto:[email protected]] On Behalf Of Kenneth Black Sent: Wednesday, November 05, 2008 1:43 PM To: [email protected] Subject: {bb} Purple alerts=20 Just recently I have been getting purple alerts on monitored nt clients running v1.08d and the bb server running nt 2003 bb v2.3 Up to last Saturday everything was running just fine, now I get the purple alerts on everything except for connectivity. There has been no changes to the server or any of the clients, and the history shows them going purple every minute or so the back to green. =20 Total number of clients is 55 being monitored for nothing more then connectivity, disk space and SMTP. The clients are configured to show green on all events and cpu. Does anyone have an idea as to where I can start in trying to get this resolved? =20 Thank you, Ken Reminder: E-Mail sent through the Internet is not secure. Do not use e-mail to send confidential information such as account numbers, PIN numbers, passwords, or other important information. For confidential transactions please call the recipient directly or contact us at any branch location. http://www.cascadebank.com Reminder: E-Mail sent through the Internet is not secure. Do not use e-mail to send confidential information such as account numbers, PIN numbers, passwords, or other important information. For confidential transactions please call the recipient directly or contact us at any branch location. http://www.cascadebank.com ------_=_NextPart_001_01C93F90.61DC8454 Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML xmlns=3D"http://www.w3.org/TR/REC-html40" xmlns:v =3D=20 "urn:schemas-microsoft-com:vml" xmlns:o =3D=20 "urn:schemas-microsoft-com:office:office" xmlns:w =3D=20 "urn:schemas-microsoft-com:office:word"><HEAD><TITLE>Purple = alerts</TITLE> <META http-equiv=3DContent-Type content=3D"text/html; = charset=3Dus-ascii"> <META content=3D"MSHTML 6.00.2900.2180" name=3DGENERATOR><!--[if !mso]> <STYLE> v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} </STYLE> <![endif]--> <STYLE> <!-- /* Font Definitions */ @font-face {font-family:Tahoma; panose-1:2 11 6 4 3 5 4 4 2 4;} @font-face {font-family:"Bookman Old Style"; panose-1:2 5 6 4 5 5 5 2 2 4;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {margin:0in; margin-bottom:.0001pt; font-size:12.0pt; font-family:"Times New Roman";} a:link, span.MsoHyperlink {color:blue; text-decoration:underline;} a:visited, span.MsoHyperlinkFollowed {color:purple; text-decoration:underline;} p {mso-margin-top-alt:auto; margin-right:0in; mso-margin-bottom-alt:auto; margin-left:0in; font-size:12.0pt; font-family:"Times New Roman";} pre {margin:0in; margin-bottom:.0001pt; font-size:10.0pt; font-family:"Courier New";} span.EmailStyle19 {mso-style-type:personal-reply; font-family:Arial; color:navy;} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.25in 1.0in 1.25in;} div.Section1 {page:Section1;} --> </STYLE> </HEAD> <BODY lang=3DEN-US vLink=3Dpurple link=3Dblue> <DIV dir=3Dltr align=3Dleft><SPAN class=3D680564721-05112008><FONT=20 face=3D"Bookman Old Style" color=3D#0000ff = size=3D2>Ken-</FONT></SPAN></DIV> <DIV dir=3Dltr align=3Dleft><SPAN class=3D680564721-05112008><FONT=20 face=3D"Bookman Old Style" color=3D#0000ff = size=3D2></FONT></SPAN> </DIV> <DIV dir=3Dltr align=3Dleft><SPAN class=3D680564721-05112008><FONT=20 face=3D"Bookman Old Style" color=3D#0000ff size=3D2>Have you checked the = box to create=20 the client log in the BB client config? The client writes the BB = file=20 every cycle. The drawback is that you have to catch it while the = purple=20 condition is occurring as the client overwrites the log each=20 time.</FONT></SPAN></DIV> <DIV dir=3Dltr align=3Dleft><SPAN class=3D680564721-05112008><FONT=20 face=3D"Bookman Old Style" color=3D#0000ff = size=3D2></FONT></SPAN> </DIV> <DIV dir=3Dltr align=3Dleft><SPAN class=3D680564721-05112008><FONT=20 face=3D"Bookman Old Style" color=3D#0000ff = size=3D2>-Larry</FONT></SPAN></DIV><BR> <DIV class=3DOutlookMessageHeader lang=3Den-us dir=3Dltr align=3Dleft> <HR tabIndex=3D-1> <FONT face=3DTahoma size=3D2><B>From:</B> [email protected] = [mailto:[email protected]]=20 <B>On Behalf Of </B>Kenneth Black<BR><B>Sent:</B> Wednesday, November = 05, 2008=20 4:25 PM<BR><B>To:</B> [email protected]<BR><B>Subject:</B> RE: {bb} Purple = alerts=20 <BR></FONT><BR></DIV> <DIV></DIV> <DIV class=3DSection1> <P class=3DMsoNormal><FONT face=3DArial color=3Dnavy size=3D2><SPAN=20 style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Larry, The IP = is the=20 same as the bbhost alias. I have noticed that there is a heavy = load on the=20 server caused by another app that seems to take up the processors time, = however=20 when I stop the app for any length of time I still receive=20 purple.<o:p></o:p></SPAN></FONT></P> <P class=3DMsoNormal><FONT face=3DArial color=3Dnavy size=3D2><SPAN=20 style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: = Arial"><o:p> </o:p></SPAN></FONT></P> <P class=3DMsoNormal><FONT face=3DArial color=3Dnavy size=3D2><SPAN=20 style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: = Arial"><o:p> </o:p></SPAN></FONT></P> <P class=3DMsoNormal><FONT face=3DArial color=3Dnavy size=3D2><SPAN=20 style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: = Arial"><o:p> </o:p></SPAN></FONT></P> <P class=3DMsoNormal><FONT face=3DArial color=3Dnavy size=3D2><SPAN=20 style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: = Arial">Ken<o:p></o:p></SPAN></FONT></P> <P class=3DMsoNormal><FONT face=3DArial color=3Dnavy size=3D2><SPAN=20 style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: = Arial"><o:p> </o:p></SPAN></FONT></P> <DIV> <DIV class=3DMsoNormal style=3D"TEXT-ALIGN: center" align=3Dcenter><FONT = face=3D"Times New Roman" size=3D3><SPAN style=3D"FONT-SIZE: 12pt"> <HR tabIndex=3D-1 align=3Dcenter width=3D"100%" SIZE=3D2> </SPAN></FONT></DIV> <P class=3DMsoNormal><B><FONT face=3DTahoma size=3D2><SPAN=20 style=3D"FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: = Tahoma">From:</SPAN></FONT></B><FONT=20 face=3DTahoma size=3D2><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: = Tahoma">=20 [email protected] [mailto:[email protected]] <B><SPAN = style=3D"FONT-WEIGHT: bold">On=20 Behalf Of </SPAN></B>Larry Sabados (IT)<BR><B><SPAN=20 style=3D"FONT-WEIGHT: bold">Sent:</SPAN></B> Wednesday, November 05, = 2008 12:18=20 PM<BR><B><SPAN style=3D"FONT-WEIGHT: bold">To:</SPAN></B> = [email protected]<BR><B><SPAN=20 style=3D"FONT-WEIGHT: bold">Subject:</SPAN></B> RE: {bb} Purple alerts=20 </SPAN></FONT><o:p></o:p></P></DIV> <P class=3DMsoNormal><FONT face=3D"Times New Roman" size=3D3><SPAN=20 style=3D"FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P> <P class=3DMsoNormal><FONT face=3D"Bookman Old Style" color=3Dblue = size=3D2><SPAN=20 style=3D"FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Bookman Old = Style'">Ken-</SPAN></FONT><o:p></o:p></P> <P class=3DMsoNormal><FONT face=3D"Times New Roman" size=3D3><SPAN=20 style=3D"FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P> <P class=3DMsoNormal><FONT face=3D"Bookman Old Style" color=3Dblue = size=3D2><SPAN=20 style=3D"FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Bookman Old = Style'">Check the=20 IP of the message when it goes purple. You may have had BB = statuses sent=20 from a machine with the same BBHOST Alias as the active one. = The=20 absence of a report from this old machine might be causing the purple=20 alerts.</SPAN></FONT><o:p></o:p></P> <P class=3DMsoNormal><FONT face=3D"Times New Roman" size=3D3><SPAN=20 style=3D"FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P> <P class=3DMsoNormal><FONT face=3D"Bookman Old Style" color=3Dblue = size=3D2><SPAN=20 style=3D"FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Bookman Old = Style'">-Larry</SPAN></FONT><o:p></o:p></P> <P class=3DMsoNormal><FONT face=3D"Times New Roman" size=3D3><SPAN=20 style=3D"FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P> <DIV class=3DMsoNormal style=3D"TEXT-ALIGN: center" align=3Dcenter><FONT = face=3D"Times New Roman" size=3D3><SPAN style=3D"FONT-SIZE: 12pt"> <HR tabIndex=3D-1 align=3Dcenter width=3D"100%" SIZE=3D2> </SPAN></FONT></DIV> <P class=3DMsoNormal style=3D"MARGIN-BOTTOM: 12pt"><B><FONT = face=3DTahoma size=3D2><SPAN=20 style=3D"FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: = Tahoma">From:</SPAN></FONT></B><FONT=20 face=3DTahoma size=3D2><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: = Tahoma">=20 [email protected] [mailto:[email protected]] <B><SPAN = style=3D"FONT-WEIGHT: bold">On=20 Behalf Of </SPAN></B>Kenneth Black<BR><B><SPAN=20 style=3D"FONT-WEIGHT: bold">Sent:</SPAN></B> Wednesday, November 05, = 2008 1:43=20 PM<BR><B><SPAN style=3D"FONT-WEIGHT: bold">To:</SPAN></B> = [email protected]<BR><B><SPAN=20 style=3D"FONT-WEIGHT: bold">Subject:</SPAN></B> {bb} Purple alerts=20 </SPAN></FONT><o:p></o:p></P> <P><FONT face=3DArial size=3D2><SPAN style=3D"FONT-SIZE: 10pt; = FONT-FAMILY: Arial"><!-- Converted from text/rtf format -->Just=20 recently I have been</SPAN></FONT> <FONT face=3DArial size=3D2><SPAN=20 style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">getting purple alerts on = monitored=20 nt clients running</SPAN></FONT> <FONT face=3DArial size=3D2><SPAN=20 style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">v1.08d and the bb server=20 running</SPAN></FONT> <FONT face=3DArial size=3D2><SPAN=20 style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">nt 2003 bb=20 v2.3</SPAN></FONT><o:p></o:p></P> <P><FONT face=3DArial size=3D2><SPAN style=3D"FONT-SIZE: 10pt; = FONT-FAMILY: Arial">Up=20 to last Saturday everything was running just fine, now I get the purple = alerts=20 on everything except for connectivity. There has been no changes = to the=20 server or any of the clients, and the history shows them going purple = every=20 minute or so the back to green. </SPAN></FONT><o:p></o:p></P> <P><FONT face=3DArial size=3D2><SPAN=20 style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">Total</SPAN></FONT> <FONT = face=3DArial=20 size=3D2><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">number of = clients is 55=20 being</SPAN></FONT> <FONT face=3DArial size=3D2><SPAN=20 style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">monitored for nothing more = then=20 connectivity, disk space and</SPAN></FONT> <FONT face=3DArial = size=3D2><SPAN=20 style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">SMTP. The clients = are=20 configured to show green on all events</SPAN></FONT> <FONT face=3DArial=20 size=3D2><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">and=20 cpu.</SPAN></FONT><o:p></o:p></P> <P><FONT face=3DArial size=3D2><SPAN=20 style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">Does anyone have an idea = as to where=20 I can start in</SPAN></FONT> <FONT face=3DArial size=3D2><SPAN=20 style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">trying to get this=20 resolved? </SPAN></FONT> <o:p></o:p></P> <P><FONT face=3DArial size=3D2><SPAN=20 style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">Thank=20 you,</SPAN></FONT><o:p></o:p></P> <P><FONT face=3DArial size=3D2><SPAN=20 style=3D"FONT-SIZE: 10pt; FONT-FAMILY: = Arial">Ken</SPAN></FONT><o:p></o:p></P><PRE><FONT face=3D"Courier New" = size=3D2><SPAN style=3D"FONT-SIZE: 10pt">Reminder: E-Mail sent through = the Internet is not secure. Do not use e-mail to send confidential = information such as account numbers, PIN numbers, passwords, or other = important information. For confidential transactions please call the = recipient directly or contact us at any branch = location.<o:p></o:p></SPAN></FONT></PRE><PRE><FONT face=3D"Courier New" = size=3D2><SPAN style=3D"FONT-SIZE: = 10pt">http://www.cascadebank.com<o:p></o:p></SPAN></FONT></PRE></DIV><PRE= >Reminder: E-Mail sent through the Internet is not secure. Do not use = e-mail to send confidential information such as account numbers, PIN = numbers, passwords, or other important information. For confidential = transactions please call the recipient directly or contact us at any = branch location. http://www.cascadebank.com </PRE></BODY></HTML> ------_=_NextPart_001_01C93F90.61DC8454-- -- =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-==-=-=-=-=-=-=-=-=-=-=-= To unsubscribe from this list, or to subscribe to the bb-digest list send e-mail to mailto:[email protected] with unsubscribe bb -and/or- subscribe bb-digest in the BODY of the message.