RE: {bb} Purple alerts

"Kenneth Black" <[email protected]> Wed, 5 Nov 2008 14:18:02 -0800
Newsgroups gmane.network.bb4.general
Message-ID <5CE4995521389845A441531D464D0B0C0B6DE02F@colby-exchange1.cascadebank.com>
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I have and nothing at this time will keep looking and let you know.

=20

Ken

=20

  _____ =20

From: [email protected] [mailto:[email protected]] On Behalf Of Larry
Sabados (IT)
Sent: Wednesday, November 05, 2008 1:50 PM
To: [email protected]
Subject: RE: {bb} Purple alerts=20

=20

Ken-

=20

Have you checked the box to create the client log in the BB client
config?  The client writes the BB file every cycle.  The drawback is
that you have to catch it while the purple condition is occurring as the
client overwrites the log each time.

=20

-Larry

=20

  _____ =20

From: [email protected] [mailto:[email protected]] On Behalf Of Kenneth
Black
Sent: Wednesday, November 05, 2008 4:25 PM
To: [email protected]
Subject: RE: {bb} Purple alerts=20

Larry, The IP is the same as the bbhost alias.  I have noticed that
there is a heavy load on the server caused by another app that seems to
take up the processors time, however when I stop the app for any length
of time I still receive purple.

=20

=20

=20

Ken

=20

  _____ =20

From: [email protected] [mailto:[email protected]] On Behalf Of Larry
Sabados (IT)
Sent: Wednesday, November 05, 2008 12:18 PM
To: [email protected]
Subject: RE: {bb} Purple alerts=20

=20

Ken-

=20

Check the IP of the message when it goes purple.  You may have had BB
statuses sent from a  machine with the same BBHOST Alias as the active
one.  The absence of a report from this old machine might be causing the
purple alerts.

=20

-Larry

=20

  _____ =20

From: [email protected] [mailto:[email protected]] On Behalf Of Kenneth
Black
Sent: Wednesday, November 05, 2008 1:43 PM
To: [email protected]
Subject: {bb} Purple alerts=20

Just recently I have been getting purple alerts on monitored nt clients
running v1.08d and the bb server running nt 2003 bb v2.3

Up to last Saturday everything was running just fine, now I get the
purple alerts on everything except for connectivity.  There has been no
changes to the server or any of the clients, and the history shows them
going purple every minute or so the back to green. =20

Total number of clients is 55 being monitored for nothing more then
connectivity, disk space and SMTP.  The clients are configured to show
green on all events and cpu.

Does anyone have an idea as to where I can start in trying to get this
resolved? =20

Thank you,

Ken

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Reminder: E-Mail sent through the Internet is not secure. Do not use e-mail=
 to send confidential information such as account numbers, PIN numbers, pas=
swords, or other important information. For confidential transactions pleas=
e call the recipient directly or contact us at any branch location.
http://www.cascadebank.com

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<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span style=
=3D'font-size:
10.0pt;font-family:Arial;color:navy'>I have and nothing at this time will k=
eep
looking and let you know.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span style=
=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span style=
=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Ken<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span style=
=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<div>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font siz=
e=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabindex=3D-1>

</span></font></div>

<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span style=3D'font-si=
ze:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=3D2
face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'> owner-bb=
@bb4.com
[mailto:[email protected]] <b><span style=3D'font-weight:bold'>On Behalf Of =
</span></b>Larry
Sabados (IT)<br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Wednesday, November 05=
, 2008
1:50 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> [email protected]<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: {bb} Purple ale=
rts </span></font><o:p></o:p></p>

</div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span style=3D=
'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblue face=3D"Bookman Old Style"=
><span
style=3D'font-size:10.0pt;font-family:"Bookman Old Style";color:blue'>Ken-<=
/span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span style=3D=
'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblue face=3D"Bookman Old Style"=
><span
style=3D'font-size:10.0pt;font-family:"Bookman Old Style";color:blue'>Have =
you
checked the box to create the client log in the BB client config?&nbsp; The
client writes the BB file every cycle.&nbsp; The drawback is that you have =
to
catch it while the purple condition is occurring as the client overwrites t=
he
log each time.</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span style=3D=
'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblue face=3D"Bookman Old Style"=
><span
style=3D'font-size:10.0pt;font-family:"Bookman Old Style";color:blue'>-Larr=
y</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span style=3D=
'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font siz=
e=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabIndex=3D-1>

</span></font></div>

<p class=3DMsoNormal style=3D'margin-bottom:12.0pt'><b><font size=3D2 face=
=3DTahoma><span
style=3D'font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span>=
</font></b><font
size=3D2 face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'>
[email protected] [mailto:[email protected]] <b><span style=3D'font-weight:bo=
ld'>On
Behalf Of </span></b>Kenneth Black<br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Wednesday, November 05=
, 2008
4:25 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> [email protected]<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: {bb} Purple ale=
rts </span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span style=
=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Larry, The IP is the same as the bbhost
alias.&nbsp; I have noticed that there is a heavy load on the server caused=
 by
another app that seems to take up the processors time, however when I stop =
the
app for any length of time I still receive purple.<o:p></o:p></span></font>=
</p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span style=
=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span style=
=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span style=
=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span style=
=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Ken<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span style=
=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<div>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font siz=
e=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabIndex=3D-1>

</span></font></div>

<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span style=3D'font-si=
ze:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=3D2
face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'> owner-bb=
@bb4.com
[mailto:[email protected]] <b><span style=3D'font-weight:bold'>On Behalf Of =
</span></b>Larry
Sabados (IT)<br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Wednesday, November 05=
, 2008
12:18 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> [email protected]<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: {bb} Purple ale=
rts </span></font><o:p></o:p></p>

</div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span style=3D=
'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblue face=3D"Bookman Old Style"=
><span
style=3D'font-size:10.0pt;font-family:"Bookman Old Style";color:blue'>Ken-<=
/span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span style=3D=
'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblue face=3D"Bookman Old Style"=
><span
style=3D'font-size:10.0pt;font-family:"Bookman Old Style";color:blue'>Check=
 the
IP of the message when it goes purple.&nbsp; You may have had BB statuses s=
ent
from a&nbsp; machine with the same BBHOST Alias as the active one.&nbsp; The
absence of a report from this old machine might be causing the purple alert=
s.</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span style=3D=
'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblue face=3D"Bookman Old Style"=
><span
style=3D'font-size:10.0pt;font-family:"Bookman Old Style";color:blue'>-Larr=
y</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span style=3D=
'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font siz=
e=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabIndex=3D-1>

</span></font></div>

<p class=3DMsoNormal style=3D'margin-bottom:12.0pt'><b><font size=3D2 face=
=3DTahoma><span
style=3D'font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span>=
</font></b><font
size=3D2 face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'>
[email protected] [mailto:[email protected]] <b><span style=3D'font-weight:bo=
ld'>On
Behalf Of </span></b>Kenneth Black<br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Wednesday, November 05=
, 2008
1:43 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> [email protected]<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> {bb} Purple alerts =
</span></font><o:p></o:p></p>

<p><font size=3D2 face=3DArial><span style=3D'font-size:10.0pt;font-family:=
Arial'><!-- Converted from text/rtf format -->Just
recently I have been</span></font> <font size=3D2 face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'>getting purple alerts on monit=
ored
nt clients running</span></font> <font size=3D2 face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'>v1.08d and the bb server runni=
ng</span></font>
<font size=3D2 face=3DArial><span style=3D'font-size:10.0pt;font-family:Ari=
al'>nt
2003 bb v2.3</span></font><o:p></o:p></p>

<p><font size=3D2 face=3DArial><span style=3D'font-size:10.0pt;font-family:=
Arial'>Up
to last Saturday everything was running just fine, now I get the purple ale=
rts
on everything except for connectivity.&nbsp; There has been no changes to t=
he
server or any of the clients, and the history shows them going purple every
minute or so the back to green.&nbsp; </span></font><o:p></o:p></p>

<p><font size=3D2 face=3DArial><span style=3D'font-size:10.0pt;font-family:=
Arial'>Total</span></font>
<font size=3D2 face=3DArial><span style=3D'font-size:10.0pt;font-family:Ari=
al'>number
of clients is 55 being</span></font> <font size=3D2 face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'>monitored for nothing more then
connectivity, disk space and</span></font> <font size=3D2 face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'>SMTP.&nbsp; The clients are
configured to show green on all events</span></font> <font size=3D2 face=3D=
Arial><span
style=3D'font-size:10.0pt;font-family:Arial'>and cpu.</span></font><o:p></o=
:p></p>

<p><font size=3D2 face=3DArial><span style=3D'font-size:10.0pt;font-family:=
Arial'>Does
anyone have an idea as to where I can start in</span></font> <font size=3D2
face=3DArial><span style=3D'font-size:10.0pt;font-family:Arial'>trying to g=
et this
resolved?&nbsp;</span></font> <o:p></o:p></p>

<p><font size=3D2 face=3DArial><span style=3D'font-size:10.0pt;font-family:=
Arial'>Thank
you,</span></font><o:p></o:p></p>

<p><font size=3D2 face=3DArial><span style=3D'font-size:10.0pt;font-family:=
Arial'>Ken</span></font><o:p></o:p></p>

<pre><font size=3D2 face=3D"Courier New"><span style=3D'font-size:10.0pt'>R=
eminder: E-Mail sent through the Internet is not secure. Do not use e-mail =
to send confidential information such as account numbers, PIN numbers, pass=
words, or other important information. For confidential transactions please=
 call the recipient directly or contact us at any branch location.<o:p></o:=
p></span></font></pre><pre><font
size=3D2 face=3D"Courier New"><span style=3D'font-size:10.0pt'>http://www.c=
ascadebank.com<o:p></o:p></span></font></pre><pre><font
size=3D2 face=3D"Courier New"><span style=3D'font-size:10.0pt'>Reminder: E-=
Mail sent through the Internet is not secure. Do not use e-mail to send con=
fidential information such as account numbers, PIN numbers, passwords, or o=
ther important information. For confidential transactions please call the r=
ecipient directly or contact us at any branch location.<o:p></o:p></span></=
font></pre><pre><font
size=3D2 face=3D"Courier New"><span style=3D'font-size:10.0pt'>http://www.c=
ascadebank.com<o:p></o:p></span></font></pre></div>

<pre>Reminder: E-Mail sent through the Internet is not secure. Do not use e=
-mail to send confidential information such as account numbers, PIN numbers=
, passwords, or other important information. For confidential transactions =
please call the recipient directly or contact us at any branch location.
http://www.cascadebank.com
</pre></body>

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