Cacti refuses to make rrd files

Hello,

I have cacti 1.2.25 installed on RHEL 9 with Spine as the poller.
I could use some help troubleshooting a problem, my cacti instance refuses
to make rrd files for new graphs. The poller user has write permissions to
the /var/www/html/cacti/rra/ directory, along with the necessary
permissions to get to that directory (r-x).

These new graphs are for new devices on our network. We have several older
graphs that were made before a RHEL 9 migration. The old graphs are updated
properly every poll cycle. Only the new ones have trouble. I exported the
graphs from an old cacti instance and imported them to the new machine so
we did not come across this problem during the migration.

I'll be honest, I don't know much about cacti. One of my users set up
templates and automation, which I believe should've made the necessary rrd
files. I just manage the Linux server and try to help out when issues come
up.

The graphs show this, even though I have verified the permissions for the
poller user:
[image: image.png]


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*Jeremiah Garmatter*
Linux Systems Administrator
Office of Information Technology
IT Building 107
419-772-1074
[email protected]