Re: Cacti refuses to make rrd files

Hi,

Make sure you download, compile, install and test spine.  It behaves much
better that cmd.php.  Second, install the systemd service called cactid.
Once that is done start the cactid service.  Before you change your poller
to spine, run it in debug mode:

./spine -R -V 3 -S

You should get something.  Likely your cactid was simply not running.

Larry

-----Original Message-----
From: Jeremiah Garmatter <[email protected]> 
Sent: Tuesday, April 09, 2024 3:04 PM
To: [email protected]
Subject: [cacti-user] Cacti refuses to make rrd files

Hello,

I have cacti 1.2.25 installed on RHEL 9 with Spine as the poller.
I could use some help troubleshooting a problem, my cacti instance refuses
to make rrd files for new graphs. The poller user has write permissions to
the /var/www/html/cacti/rra/ directory, along with the necessary permissions
to get to that directory (r-x).

These new graphs are for new devices on our network. We have several older
graphs that were made before a RHEL 9 migration. The old graphs are updated
properly every poll cycle. Only the new ones have trouble. I exported the
graphs from an old cacti instance and imported them to the new machine so we
did not come across this problem during the migration.

I'll be honest, I don't know much about cacti. One of my users set up
templates and automation, which I believe should've made the necessary rrd
files. I just manage the Linux server and try to help out when issues come
up.

The graphs show this, even though I have verified the permissions for the
poller user:
[image: image.png]


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*Jeremiah Garmatter*
Linux Systems Administrator
Office of Information Technology
IT Building 107
419-772-1074
[email protected]

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