Re: [c-nsp] Licensing question for ASR9000

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On 30/10/2025 07:56, Hank Nussbacher via cisco-nsp wrote:

> On 24/10/2025 8:26, Hank Nussbacher via cisco-nsp wrote:
>
> Just as a followup, Cisco closed the TAC ticket based on the statement 
> that we do not have a valid license and therefore we need to pursue 
> the matter with our Gold partner.  Period.  No response as to why our 
> existing perpetual license is invalid.  I asked to reopen the ticket 3 
> days ago and no response has come forward from Cisco.
>
> This incident has shown us the path forward for all future networking 
> purchases.

The latest trend I am hearing now is that you have to buy a minimum of 3 
year's worth of support from Cisco for some of their gear before they 
can validate your order.

Haven't bought their kit in a while, so uncertain how true this is.

Mark.

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