Uploads Timeout

I have been getting quite a few reports from users that uploads are 
timing out.  Some of the error messages they have reported are:

Netout: connection reset by peer
Connection closed by remote host

Unfortunately, getting detailed information from our users is like 
pulling teeth.

The MaxIdletime is set to 15 min. but this should not affect users who 
are in the process of uploading should it?  I would not think that a 
connection would be considered idle during an upload.  This does not 
seem to be affecting all users because I have seen some users who were 
able to upload files successfully in the 3-4 GB range.  This does seem 
to be affecting users who are using a wide array of ftp clients.  I have 
reports of this problem occurring with FileZilla, IE, WISE, 
SimpleFTP.    Right now I am going to try and raid the maxIdleTime to 
240 minutes and see if that helps but I really doubt it will.  Does 
anyone have any ideas?

Thanks,
Andrew

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