Re: Looking for a first contact CWN point-person:

hey stephane (et al.),

i've set up a cu-wireless-support e-mail list with stephane as a list
admin.  anyone who wants to be on the list should sign up at:

http://lists.cu.groogroo.com/cgi-bin/listinfo/cu-wireless-support

> On Mar 11, 2004, at 9:46, Sascha Meinrath wrote:
> > we desperatedly need someone who can act as a point person
> > for the general public.
> [...]
> > Anyone want to take on this role?
>
> I'd be happy to help with that, assuming 24h-48h sounds like a
> reasonable amount of time for email answers.

this timeframe is entirely reasonable.

> Two ideas/hints:
> - you may want to create an alias/list and have a team of people (maybe
> 2-3) rather than rely on a single person; using a list would also
> provide archiving. "cuwireless-support"?

done!

> - maybe this could be easier to manage with a tracking/ticket system of
> some sorts; doesn't have to be fancy. (Could also serve dual purpose
> for people to log technical issues and save Dave & team some
> headaches.)

i think we should use e-mail unless it becomes to difficult.

> > Also, several people have stepped forward into roles recently and I
> > think
> > that we should expand the contacts page to include these new
> > folks/roles
> [...]
> > Would this be agreeable to folks?
>
> Fine with me.

cool!

--sascha

-- 
Sascha Meinrath
Project Manager & President      *      Project Manager
Acorn Active Media Foundation   ***     Eggplant Active Media
www.acornactivemedia.com         *      www.eggplantmedia.com


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