Re: MTN pre-paid epic service delivery failure.
Bretton Vine <[email protected]>
| Newsgroups | gmane.org.operators.ioz |
|---|---|
| Message-ID | <[email protected]> |
On 2012/05/11 10:50 AM, Roland Giesler wrote: > I think I can deal with theA deductions, but my gripe is really with > MTN'sA appallingA stance on this and their flat refusal to give prepaid > clients any record of their calls without making a PAIA request. I think you missed the point of my email. Firstly it was direct to you, not the list, and secondly I'm trying to help with the root problem. If you want to gripe about MTN there are numerous places you can do so. I can't help you there. > I'm logging a complaint with WASPA to see what they can tell me about > this. WASPA cannot tell you why MTN processes are as they are. They can only help with unsubscribes from WASP services which may be causing an issue when loading airtime. It's a common problem, with a well-practised solution, where WASPA can help if it's WASP billing causing it. -- Bretton openpgp: http://bretton.hivemind.net/bretton_vine.asc We now are reading what a collectivity algorithm derives from what other collectivity algorithms derived from what collectives chose from what a population of mostly amateur writers wrote anonymously. - Jaron Lanier _______________________________________________ IOZ mailing list [email protected] http://lists.internet.org.za/mailman/listinfo/ioz