Re: MTN pre-paid epic service delivery failure.

On 2012/05/11 11:54 AM, Aubrey Kilian wrote:
> I've discovered that these naughty WASPs have silly terms and
> conditions on a *landing* page for mobile users, that says, and I
> summarise in my own words: "By looking at this webpage, you now agree
> to be charged R7/day until you unsubscribe", and then due to the
> mobile number forwarding that is enabled in the HTTP headers, they
> promptly start billing, with no double-opt-in.

Doing that is both a breach of the business rules that the mobile
operators have in place with their WASPs, and a breach of the WASPA
Code of Conduct.

If you come across a service that is operating as you've described
above, please lodge a complaint with WASPA. WASPA employs people
who actively monitor advertised services and test that double opt-in
is in place. WASPs who aren't doing double opt-in can face some
significant fines, and/or suspension of their services.

Ant.

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