Telkom's 10210 for ADSL faults

"Mike Lawrie" <[email protected]> Tue, 04 Feb 2014 10:34:25 +0200
Newsgroups gmane.org.operators.ioz
Message-ID <[email protected]>
Hi

Does anyone know of alternative ways to report ADSL faults to Telkom 
other than by 10210, SMS or escalation on 
http://residential.telkom.co.za/emailcontact-residential/escalationfor
m.htm

10210 disconnects the call after going through a goodly number of 
menus

SMS will not accept my fault because Telkom have not closed an 
earlier fault of 30 July 2010 and I can stand on my head but Telkom 
won't/don't close this.

Escalation via the web page has no effect.

Mike
-- 
Mike Lawrie.
Ph +27 12 348 0944 or +27 79 071 7417
Skype: mike_lawrie_za


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