Re: co.za domain names & the ZACR

On 27/07/2017 14:22, ox wrote:
> On Thu, 27 Jul 2017 13:18:22 +0200
> Calvin Browne <[email protected]> wrote:
>> On 27/07/2017 12:11, ox wrote:
>>> <SNIP>
>>> In this specific case, the "registrant" requested their registrar to
>>> assist with a co.za domain update.
>>>
>>> the registrar refused.
>> If by update, you mean transfer from one registrar to another, the
>> registrant is probably barking up the wrong tree by expecting a
>> losing registrar to facilitate or do anything.
>>
>> S/he should probably engage with the gaining registrar.
>>
>> Reading section 9 will explain that the involvement of the losing
>> registrar is not needed.
>>
> You did not read my initial "heads up" post? No problem, I will say it
> again, and in other words:

I did read it.

So, let me use different words as well - If the losing registrar does 
nothing the transfer goes through.

Go and read section 9 before saying incorrect things please.


--Calvin


>
> The ZACR (and you) are wrong. and here is why:
>
> You (and the ZACR) are banking on the registry emails reaching a domain
> registrant.
>
> When the registry fails to send an update via email (as in this
> specific example) and in other cases where the registrant email address
>
> For your information - the @gmail.com account, in the specific example-
> did not receive any update tickets (for whatever reason) and the
> Registrant - effectively - had NO CONTROL - (neither did the gaining
> registrar)
>
> The "losing" registrar has been paid their fee - Also see the Consumer
> Act i.e - They took money from a consumer, etc.
>
> Without their "kindness" or "favours" or the ZACR doing the Registrant
> a "favour"
>
> A domain update would not be possible.
>
> So, imnsho not only is the attitude of the ZACR EVIL/WRONG
>
> so is the attitude of the losing Registrar in ignoring the consumer,
> whom they took money from.
>
> Anyway, if there was no "favour" done - this would now be a court case
> - and it will be interesting to see who would have been awarded costs
>    in this matter...
>
> Andre
>
>
>
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