Re: co.za domain names & the ZACR

On Thu, 27 Jul 2017 13:18:22 +0200
Calvin Browne <[email protected]> wrote:
> On 27/07/2017 12:11, ox wrote:
> > <SNIP>
> > In this specific case, the "registrant" requested their registrar to
> > assist with a co.za domain update.
> >
> > the registrar refused.  
> 
> If by update, you mean transfer from one registrar to another, the 
> registrant is probably barking up the wrong tree by expecting a
> losing registrar to facilitate or do anything.
> 
> S/he should probably engage with the gaining registrar.
> 
> Reading section 9 will explain that the involvement of the losing 
> registrar is not needed.
> 

You did not read my initial "heads up" post? No problem, I will say it
again, and in other words:

The ZACR (and you) are wrong. and here is why:

You (and the ZACR) are banking on the registry emails reaching a domain
registrant.

When the registry fails to send an update via email (as in this
specific example) and in other cases where the registrant email address

For your information - the @gmail.com account, in the specific example-
did not receive any update tickets (for whatever reason) and the
Registrant - effectively - had NO CONTROL - (neither did the gaining
registrar)

The "losing" registrar has been paid their fee - Also see the Consumer
Act i.e - They took money from a consumer, etc.

Without their "kindness" or "favours" or the ZACR doing the Registrant
a "favour" 

A domain update would not be possible.

So, imnsho not only is the attitude of the ZACR EVIL/WRONG 

so is the attitude of the losing Registrar in ignoring the consumer,
whom they took money from.

Anyway, if there was no "favour" done - this would now be a court case
- and it will be interesting to see who would have been awarded costs
  in this matter...

Andre



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