Re: Gateway page, was Safari 2

My sense of the discussion so far:

People are in favor of dropping support for Safari 2 in favor of  
Safari 3.   I'm in agreement with that, although I'd say the target  
for that ought to be 0.11 not 0.10

The question of a gateway page for Safari 2 users is still open.   I  
think that there is a small window of time while people have not  
upgraded.  We've never talked about a JS detection page before, so  
I'm not really sure that this is important as it's being made out to  
be.    For that reason, I'm in favor of a solution that doesn't  
require a lot of energy.  We have bigger problems that we need to solve.

Ted

On Nov 15, 2007, at 2:56 PM, Matthew Eernisse wrote:

> (Moving this thought over to the Design list as well, per Katie's e- 
> mail.)
>
> Mikeal,
>
> We currently don't offer any soft landing for people with no  
> JavaScript support. The login page is just broken for those people.
>
> JS is so ubiquitous nowadays that the idea of surfing the Web with  
> no script does seem a little quaint, but there are those people out  
> there -- ideally we'd like to catch them before they try to hit a  
> page with script on it.
>
> A pretty standard way to deal with that is to have a gateway page  
> that does all the JS-detection and user-agent sniffing, and have  
> that page do a (client-side) redirect to the login page.
>
> That would be the logical place to catch people with unsupported  
> browsers as well, but even aside from that, we still should still  
> give some thought to the noscript scenario.
>
> Bare minimum would be a noscript message for the login page -- that  
> would be trivial to add.
>
>
> Matthew
>
>
> Mikeal Rogers wrote:
>> I agree with bobby.
>> But I would like to stay away from new page forwards. We should  
>> use some kind of in page message, so that we don't interrupt or  
>> complicate our exiting sign in workflows if people are choosing to  
>> ignore our warning.
>> -Mikeal
>> On Nov 15, 2007, at November 15, 20072:12 PM, Bobby Rullo wrote:
>>> I disagree. I think what would really scare people off is just  
>>> seeing the "processing..." link and nothing else. Or just a blank  
>>> page.
>>>
>>> It's not really possible to just let people get a certain way,  
>>> and then when it breaks to warn them. The only safe way is to  
>>> warn them up front. Maybe this is what you are saying though.
>>>
>>> Anyhow, this is not just for Safari 2, this would be for all  
>>> known unsupported browsers.
>>>
>>> bobby
>>>
>>>
>>> On Nov 15, 2007, at 2:03 PM, Mimi Yin wrote:
>>>
>>>> I would let people get as far as loading the UI so they can get  
>>>> a peak (assuming it will continue to load nicely). It would be a  
>>>> shame to lose people by scaring them too much. We should at  
>>>> least try to get a hook in - "Look at how cool this could be.  
>>>> Don't you want to upgrade your browser so you can try it out?"
>>>>
>>>> We can load the UI (logged in or ticket view). Pop-up a dialog.  
>>>> And make sure the user understands that if the experience isn't  
>>>> so great, it's the browsers fault.
>>>>
>>>> Is Safari 2 the only browser we're going to do this for? If yes,  
>>>> I think we should say 'no longer supported'. It sounds nicer  
>>>> than just plain ole 'not supported'. Plus it's the truth!
>>>>
>>>> ===
>>>> Your browser Safari version 2.x is no longer supported.
>>>> Try one of these instead: Safari 3 | Firefox
>>>>
>>>>                                             [Close]
>>>> ===
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