Re: Gateway page, was Safari 2

If it's just a matter of time before the few Safari 2 users we have  
are all on Safari 3, I think it'd be ok to not have screenshots etc.

On Nov 16, 2007, at 11:42 AM, Ted Leung wrote:

> My sense of the discussion so far:
>
> People are in favor of dropping support for Safari 2 in favor of  
> Safari 3.   I'm in agreement with that, although I'd say the target  
> for that ought to be 0.11 not 0.10
>
> The question of a gateway page for Safari 2 users is still open.    
> I think that there is a small window of time while people have not  
> upgraded.  We've never talked about a JS detection page before, so  
> I'm not really sure that this is important as it's being made out  
> to be.    For that reason, I'm in favor of a solution that doesn't  
> require a lot of energy.  We have bigger problems that we need to  
> solve.
>
> Ted
>
> On Nov 15, 2007, at 2:56 PM, Matthew Eernisse wrote:
>
>> (Moving this thought over to the Design list as well, per Katie's  
>> e-mail.)
>>
>> Mikeal,
>>
>> We currently don't offer any soft landing for people with no  
>> JavaScript support. The login page is just broken for those people.
>>
>> JS is so ubiquitous nowadays that the idea of surfing the Web with  
>> no script does seem a little quaint, but there are those people  
>> out there -- ideally we'd like to catch them before they try to  
>> hit a page with script on it.
>>
>> A pretty standard way to deal with that is to have a gateway page  
>> that does all the JS-detection and user-agent sniffing, and have  
>> that page do a (client-side) redirect to the login page.
>>
>> That would be the logical place to catch people with unsupported  
>> browsers as well, but even aside from that, we still should still  
>> give some thought to the noscript scenario.
>>
>> Bare minimum would be a noscript message for the login page --  
>> that would be trivial to add.
>>
>>
>> Matthew
>>
>>
>> Mikeal Rogers wrote:
>>> I agree with bobby.
>>> But I would like to stay away from new page forwards. We should  
>>> use some kind of in page message, so that we don't interrupt or  
>>> complicate our exiting sign in workflows if people are choosing  
>>> to ignore our warning.
>>> -Mikeal
>>> On Nov 15, 2007, at November 15, 20072:12 PM, Bobby Rullo wrote:
>>>> I disagree. I think what would really scare people off is just  
>>>> seeing the "processing..." link and nothing else. Or just a  
>>>> blank page.
>>>>
>>>> It's not really possible to just let people get a certain way,  
>>>> and then when it breaks to warn them. The only safe way is to  
>>>> warn them up front. Maybe this is what you are saying though.
>>>>
>>>> Anyhow, this is not just for Safari 2, this would be for all  
>>>> known unsupported browsers.
>>>>
>>>> bobby
>>>>
>>>>
>>>> On Nov 15, 2007, at 2:03 PM, Mimi Yin wrote:
>>>>
>>>>> I would let people get as far as loading the UI so they can get  
>>>>> a peak (assuming it will continue to load nicely). It would be  
>>>>> a shame to lose people by scaring them too much. We should at  
>>>>> least try to get a hook in - "Look at how cool this could be.  
>>>>> Don't you want to upgrade your browser so you can try it out?"
>>>>>
>>>>> We can load the UI (logged in or ticket view). Pop-up a dialog.  
>>>>> And make sure the user understands that if the experience isn't  
>>>>> so great, it's the browsers fault.
>>>>>
>>>>> Is Safari 2 the only browser we're going to do this for? If  
>>>>> yes, I think we should say 'no longer supported'. It sounds  
>>>>> nicer than just plain ole 'not supported'. Plus it's the truth!
>>>>>
>>>>> ===
>>>>> Your browser Safari version 2.x is no longer supported.
>>>>> Try one of these instead: Safari 3 | Firefox
>>>>>
>>>>>                                             [Close]
>>>>> ===
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