Re: Research on software help // ..Caveat on Help systems

Re Help systems

At Apple, I learned to ask, though, how come people need to even use  
Help here - what's wrong with our UI design, in other words, that  
people are needing extra help with task xyz.

Just sayin... but in my experience, that still doesn't negate the need  
for extra help here and there.

Happy Friday all,
ljr












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