Re: Working with Recruiters

Thanks Everyone!

I completely agee. Just wanted to gauge everyone's take on best practices.

Ryan

On Mon, Feb 27, 2012 at 8:01 AM, Meghan Ede <[email protected]> wrote:

> If you've hired someone to do the work, then you need to pay them. But why
> do you have multiple recruiters? It seems to me there are many potential
> problems.
> Meghan
>
>
> On Feb 26, 2012, at 12:39 PM, Dana Chisnell <[email protected]>
> wrote:
>
> > On Feb 26, 2012, at 12:51 AM, Ryan Hanau wrote:
> >
> >> Hello,
> >>
> >> I'm curious about the best approach when working with usability testing
> >> recruiters. I was wondering if it is ok to source your recruit from more
> >> than one recruiter at the same time. If so, what happens if you receive
> >> more recruits than are needed? Are you obligated to pay for the "extra"
> >> recruits.
> >>
> >> Thank you,
> >> Ryan
> >
> > Hi Ryan,
> >
> >  Speaking as someone whose company does recruiting as well as user
> research,
> > my advice for you would be Proceed with caution.
> >
> >  You can have more than one entity recruiting for the same study at the
> same
> > time, but it needs coordination.
> >
> >  There are any number of ways to deal with the potential issues. For
> example,
> > you could split up the schedule to ensure that you don't end up with
> overage,
> > giving certain days or times to each agency. Or you could just glory in
> > whatever overage might happen and run multiple participants at the same
> time.
> >
> >  Another thing to consider is that you might get uneven *quality* of
> > participants; you'll have to make sure that the agencies are telling
> > participants the same things about the study and choosing participants
> in the
> > same ways.
> >
> >  Terms and conditions for my company state that we charge for every
> > participant who shows up and is qualified. ("Qualified" also means that
> the
> > researcher has reviewed and approved the participant characteristics and
> > schedule.)
> >
> > Good luck,
> > Dana
> > :: :: :: :: :: :: :: :: :: :: :: :: :: :: :: :: :: :: :: :: :: :: :: ::
> :: ::
> > ::
> > Dana Chisnell
> > 415.519.1148
> >
> > dana AT usabilityworks DOT net
> >
> > www.usabilityworks.net
> > http://usabilitytestinghowto.blogspot.com/
> > www.civicdesigning.org
> > _______________________________________________
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>



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