Re: best practices for user friendly and secure forgotten password resolution

You (and I) are entitled to opinions about "Regardless" and "head in  
the sand"however, usability is a scienceand science is devoid of  
opinions. Studying the actions of the end users is the only way to  
determine the truth.

I have never heard of anyone who enjoys user gates themselves. If you  
can link me to the fact that proves people like to remember and  
manipulate usernames and passwords, I stand corrected. However, to  
claim that risk of having one's game ID hacked is a factor to hinder  
the science is ridiculous.

Security may be a necessary evil for some sites, but it has yet to be  
proven pleasurable.

Greg
On Aug 25, 2009, at 5:29 PM, Raoul Duke wrote:

>>> Regardless, security should not get in the way of user-centered
>>> design, or in any way building the app, as a car is not built around
>>> the ignition key.
>>
>> I'm not sure that I can consider it to be good user-centred design  
>> if my
>> application's poor security means that their identity gets stolen.
>
> i think this is very true; i find the "Regardless" statement to be
> rather horribly head-in-the-sand. for those who disagree, pretty
> please read http://catless.ncl.ac.uk/risks for a little while.
>
> sincerely,
> -A Curmudgeon.
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Greg Austin
[email protected]
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