Re: best practices for user friendly and secure forgotten password resolution

> Security, as applied to interface design, is about "selective usability."
> The idea is simple: You want a system to be completely usable for the people
> who deserve access to it (aka "good guys"). You want it to be completely
> unusable for the people who should not have access to it (aka "bad guys").
> As long as the system can tell one from the other, it works great.

even if you know the user is the good guy, then we have the issue of
that person wanting to be able to do things with other users (no user
is an island), and that is another kettle of worms.

sincerely.
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