Re: best practices for user friendly and secure forgotten password resolution

Jared Spool <[email protected]>
Newsgroups gmane.org.user-groups.bay-area
Message-ID <[email protected]>
On Sep 16, 2009, at 7:22 PM, Raoul Duke wrote:

>> Security, as applied to interface design, is about "selective  
>> usability."
>> The idea is simple: You want a system to be completely usable for  
>> the people
>> who deserve access to it (aka "good guys"). You want it to be  
>> completely
>> unusable for the people who should not have access to it (aka "bad  
>> guys").
>> As long as the system can tell one from the other, it works great.
>
> even if you know the user is the good guy, then we have the issue of
> that person wanting to be able to do things with other users (no user
> is an island), and that is another kettle of worms.

Yes.

When you start introducing permissions, you now have more levels of  
selective usability.

The more levels, the more complexity.

Jared

Jared M. Spool
User Interface Engineering
510 Turnpike St., Suite 102, North Andover, MA 01845
e: [email protected] p: +1 978 327 5561
http://uie.com  Blog: http://uie.com/brainsparks  Twitter: @jmspool
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