Re: Advice please

Alex King <[email protected]> Sun, 26 Jun 2016 19:22:19 +1200
Newsgroups gmane.org.user-groups.linux.dunedin.general
Message-ID <[email protected]>
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OK, so maybe there is a problem with the internet connection?


Try:

ping -c5 8.8.8.8


and


ping -c5 www.google.co.nz


to check the internet connection and see if either or both give you "64 bytes 
from ....." (success).


If it's a laptop connected through wireless, then things breaking during the 
upgrade can cut off internet access and put you in a catch-22 where it's 
difficult to fix without internet.


If it's using ethernet (plug-in) internet connection it's less likely to break.


On 26/06/16 19:15, Kevan Quinn wrote:
>
> Sure. I tried a few things and found that tab highlighted the ok, then enter 
> accepted the license. Download failed, as did the resolving and sub-process.
>
> Kevan
>
> On Jun 26, 2016 7:11 PM, Alex King <[email protected]> wrote:
>
> Yes, the apt and aptitude commands may require input.
>
>
> There are different forms that input can take (i.e. what's known as curses 
> and tty frontends), so it's difficult to give give a comprehensive answer.
>
>
> However, it's difficult to go really wrong, usually the default answers are 
> fine, and it should be possible to reconfigure later differently if needed.
>
>
> Start with just using enter and spacebar, or you might need Y or N or to 
> type numbers to choose an option.
>
>
> If you're seeing a blue screen the the ok is surrounded by <> and lines, it 
> could be a text "button" that's activated with the spacebar.
>
>
> Do you mind if I post back to dunlug so google can help the next person?
>
>
> Cheers,
>
> Alex
>
>
> On 26/06/16 18:40, Kevan Quinn wrote:
>> Hi Alex
>>
>> Thanks for your response.
>>
>> I ran the first command (opting for the default no when prompted) and it 
>> completed.
>>
>> I then ran the second command, which soon brought up a text screen that I'm 
>> stuck in. It's a MS EULA license agreement. At the bottom it has <Ok>
>>
>> Is it requiring input? should I type <Ok> ?
>>
>> Kevan
>> ------------------------------------------------------------------------------
>> *From:* Alex King <[email protected]>
>> *Sent:* Sunday, 26 June 2016 3:50 p.m.
>> *To:* Kevan Quinn
>> *Subject:* Re: [dunlug] Advice please
>>
>> I guess you mean a text login prompt, a black terminal screen?
>>
>>
>> Try logging in with your username and password.  ( You should get a $ prompt)
>>
>>
>> Then become "root" with the following command:
>> sudo su
>> (Enter your password, you get a # prompt)
>>
>> Now try the following commands, and let us know what they result in:
>>
>> dpkg --configure -a
>> apt-get -f install
>> aptitude update
>> aptitude safe-upgrade
>> aptitude full-upgrade
>>
>> (if those executed without error messages you could try restarting the 
>> computer by typing "reboot".)
>>
>>
>> Cheers,
>>
>> Alex
>>
>>
>> On 26/06/16 15:39, Kevan Quinn wrote:
>>> Hi all
>>>
>>> I was running Ubuntu 14.04 when notice of an upgrade to 15 came through. I 
>>> accepted it and alllowed it to download and run. It got almost all the way 
>>> through but didn't seem to finish. I left it and went to bed. The next 
>>> morning my 13 year old daughter got to the PC first. I don't know if 
>>> whatever she did had an effect, but now it won't start an o/s. I'm left at 
>>> a login prompt without any Ubuntu knowledge. Can anyone guide me please?
>>>
>>> Thanks
>>>
>>> Kevan
>>>
>>>
>>> _______________________________________________
>>> DunLUG mailing list
>>> [email protected]
>>> http://lists.ethernal.org/listinfo/dunlug
>>> DunLUG Wiki -http://dunlug.kallisti.net.nz/
>>
>


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    <p>OK, so maybe there is a problem with the internet connection?</p>
    <p><br>
    </p>
    <p>Try:</p>
    <p>ping -c5 8.8.8.8</p>
    <p><br>
    </p>
    <p>and <br>
    </p>
    <p><br>
    </p>
    <p>ping -c5 <a class="moz-txt-link-abbreviated" href="http://www.google.co.nz">www.google.co.nz</a></p>
    <p><br>
    </p>
    <p>to check the internet connection and see if either or both give
      you "64 bytes from ....." (success).</p>
    <p><br>
    </p>
    <p>If it's a laptop connected through wireless, then things breaking
      during the upgrade can cut off internet access and put you in a
      catch-22 where it's difficult to fix without internet.</p>
    <p><br>
    </p>
    <p>If it's using ethernet (plug-in) internet connection it's less
      likely to break.<br>
    </p>
    <br>
    <div class="moz-cite-prefix">On 26/06/16 19:15, Kevan Quinn wrote:<br>
    </div>
    <blockquote
cite="mid:d0265f8f9b37462c8f612ba319c99d30@its-mail-p04.registry.otago.ac.nz"
      type="cite">
      <meta http-equiv="Content-Type" content="text/html;
        charset=windows-1252">
      <meta content="text/html; charset=Windows-1252">
      <p dir="ltr">Sure. I tried a few things and found that tab
        highlighted the ok, then enter accepted the license. Download
        failed, as did the resolving and sub-process.</p>
      <p dir="ltr">Kevan <br>
      </p>
      <div class="quote">On Jun 26, 2016 7:11 PM, Alex King
        <a class="moz-txt-link-rfc2396E" href="mailto:[email protected]">&lt;[email protected]&gt;</a> wrote:<br type="attribution">
      </div>
      <div>
        <p>Yes, the apt and aptitude commands may require input.</p>
        <p><br>
        </p>
        <p>There are different forms that input can take (i.e. what's
          known as curses and tty frontends), so it's difficult to give
          give a comprehensive answer.</p>
        <p><br>
        </p>
        <p>However, it's difficult to go really wrong, usually the
          default answers are fine, and it should be possible to
          reconfigure later differently if needed.</p>
        <p><br>
        </p>
        <p>Start with just using enter and spacebar, or you might need Y
          or N or to type numbers to choose an option.</p>
        <p><br>
        </p>
        <p>If you're seeing a blue screen the the ok is surrounded by
          &lt;&gt; and lines, it could be a text "button" that's
          activated with the spacebar.</p>
        <p><br>
        </p>
        <p>Do you mind if I post back to dunlug so google can help the
          next person?</p>
        <p><br>
        </p>
        <p>Cheers,</p>
        <p>Alex<br>
        </p>
        <br>
        <div class="moz-cite-prefix">On 26/06/16 18:40, Kevan Quinn
          wrote:<br>
        </div>
        <blockquote type="cite">
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                    <div style="font-family:Tahoma; font-size:13px">Hi
                      Alex<br>
                      <br>
                      Thanks for your response.<br>
                      <br>
                      I ran the first command (opting for the default no
                      when prompted) and it completed.<br>
                      <br>
                      I then ran the second command, which soon brought
                      up a text screen that I'm stuck in. It's a MS
                      EULA license agreement. At the bottom it
                      has &lt;Ok&gt;
                      <div style="font-family:Tahoma; font-size:13px">
                        <div style="font-family:Tahoma; font-size:13px">
                          <div style="font-family:Tahoma;
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                                      <div class="BodyFragment"><font
                                          size="2"><span
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                                            <div class="PlainText"><font
                                                size="2"><br>
                                                Is it requiring input?
                                                should I type &lt;Ok&gt;
                                                ?<br>
                                                <br>
                                              </font>Kevan <br>
                                            </div>
                                          </span></font></div>
                                    </div>
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          <div style="color:rgb(33,33,33)">
            <hr tabindex="-1" style="display:inline-block; width:98%">
            <div id="divRplyFwdMsg" dir="ltr"><font
                style="font-size:11pt" face="Calibri, sans-serif"
                color="#000000"><b>From:</b> Alex King
                <a moz-do-not-send="true" class="moz-txt-link-rfc2396E"
                  href="mailto:[email protected]">&lt;[email protected]&gt;</a><br>
                <b>Sent:</b> Sunday, 26 June 2016 3:50 p.m.<br>
                <b>To:</b> Kevan Quinn<br>
                <b>Subject:</b> Re: [dunlug] Advice please</font>
              <div> </div>
            </div>
            <div>
              <p>I guess you mean a text login prompt, a black terminal
                screen?</p>
              <p><br>
              </p>
              <p>Try logging in with your username and password.  ( You
                should get a $ prompt)</p>
              <p><br>
              </p>
              Then become "root" with the following command:
              <pre>sudo su
</pre>
              (Enter your password, you get a # prompt)<br>
              <br>
              Now try the following commands, and let us know what they
              result in:<br>
              <br>
              <pre>dpkg --configure -a
apt-get -f install
aptitude update
aptitude safe-upgrade
aptitude full-upgrade
</pre>
              <p>(if those executed without error messages you could try
                restarting the computer by typing "reboot".)<br>
              </p>
              <p><br>
              </p>
              <p>Cheers,</p>
              <p>Alex<br>
              </p>
              <p><br>
              </p>
              <div class="moz-cite-prefix">On 26/06/16 15:39, Kevan
                Quinn wrote:<br>
              </div>
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                          <div style="font-family:Tahoma;
                            font-size:13px">Hi all<br>
                            <div style="font-family:Tahoma;
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                              <div style="font-family:Tahoma;
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                                <div style="font-family:Tahoma;
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                                                  <div class="PlainText"><font
                                                      size="2"><br>
                                                      I was running
                                                      Ubuntu 14.04 when
                                                      notice of an
                                                      upgrade to 15 came
                                                      through. I
                                                      accepted it and
                                                      alllowed it to
                                                      download and run.
                                                      It got almost all
                                                      the way through
                                                      but didn't seem to
                                                      finish. I left it
                                                      and went to
                                                      bed. The next
                                                      morning my 13 year
                                                      old daughter got
                                                      to the PC first. I
                                                      don't know if
                                                      whatever she did
                                                      had an effect, but
                                                      now it won't start
                                                      an o/s. I'm left
                                                      at a login prompt
                                                      without any Ubuntu
                                                      knowledge. Can
                                                      anyone guide me
                                                      please?<br>
                                                      <br>
                                                    </font>Thanks<br>
                                                    <br>
                                                    Kevan <br>
                                                  </div>
                                                </span></font></div>
                                          </div>
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                <pre>_______________________________________________
DunLUG mailing list
<a moz-do-not-send="true" class="moz-txt-link-abbreviated" href="mailto:[email protected]">[email protected]</a>
<a moz-do-not-send="true" class="moz-txt-link-freetext" href="http://lists.ethernal.org/listinfo/dunlug">http://lists.ethernal.org/listinfo/dunlug</a>
DunLUG Wiki - <a moz-do-not-send="true" class="moz-txt-link-freetext" href="http://dunlug.kallisti.net.nz/">http://dunlug.kallisti.net.nz/</a></pre>
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