Re: comcast or verison for internet

Trev Peterson <[email protected]> Tue, 22 Mar 2011 21:16:11 -0500
Newsgroups gmane.org.user-groups.luni.tech
Organization Advanced Reality
Message-ID <[email protected]>
I currently have the 12/2mbps business service with 5 static IPs.
Haven't noticed throttling (that doesn't mean it's not done though).
Most of the time my transmission client seems to show the upload speed
at 25KB/s (yes, big B as in bytes there).  I should mention I have found
no ports blocked and haven't noticed anything (they block smtp outbound
on residential).

I'm not a big comcast fan but this connection was a surprise.  So far
quite stable, performant with no noticeable throttling or blocking tnd
they haven't even screwed up the billing yet.  I still keep a close on
them though, they ARE comcast after all.

I've had tons of problems with AT&T in the past.  Everything from them
pushing new firmware to their switches which broke customer owned DSL
modems for weeks before they rolled out a new patch to speed changes,
disconnects, unreliable service, etc.  Mind you none of this is with
Uverse but rather straight DSL but they seem to be a total mess
internally.  If you ever want to test this call and ask when the last
firmware upgrade at your DSLAM was.  Not only idea what you're asking
they have no idea who to send you to.  You will almost assuredly be
bounced around until you just give up.   The last techs I worked with
told me they outsourced their internal L2 support to India.  Brilliant,
the on-site techs getting paid $20+/hr wait on hold in queue to get to a
call tech in India that has little idea what is happening on the ground
here.  Only took 4+ hours for a normal business DSL install.  That was a
couple years back now but it was indicative of their competency.  Can't
say much about them after that since I recommend my clients avoid them
wherever possible. 

Hope this helps and good luck,

On Tue, 2011-03-22 at 20:15 -0500, Carl Karsten wrote:
> Which comcast package?  256k up is what I get from my residential
> service once the throttle kicks in.
> 

-- 
Trev Peterson
Advanced Reality
Email: [email protected]
Phone: +1 847 406 9018

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