Seeking a dozen people to participate in the W3C Website (phase 1) redesign work: Public user survey & individual interviews

Dear Advisory Committee Representatives,=20
Group chairs,=20
W3C Team,=20
Spec editors,=20
Members of the public,


In the context of the W3C Website (phase 1) redesign work [1], Studio =
24, with whom we are partnering, are nearing the end of the =
=E2=80=9CDiscovery=E2=80=9D phase.

I am looking at putting together a list of people that represent user =
groups or industry sectors who use the W3C website. Group chairs, please =
forward to your groups.=20

Let me know __no later than Friday May 8__ by responding to me or to =
<[email protected]> if you are willing to participate in =
our short survey (a), be interviewed individually (b), be asked for =
feedback occasionally as the project advances (c), or all of the above!


=3D=3D Looking for volunteers to take a short user survey =3D=3D

Following on from the user stories submitted thus far [2], Studio 24 now =
want to test, __via a short survey__ if we have the right information, =
by gathering feedback from the wide range of different types of users on =
why they visit the W3C site.=20

The aim is to identify specific user tasks and look at ways we can help =
them achieve their goals - from designing content, defining =
functionality, and deliverables. This helps measure the success of the =
project. The responses will be reviewed against the existing user groups =
and stories, to determine if we have missed any groups and if we have =
the right needs for each group.

I worry that if we post the link to our survey in a few public places =
and most of the responses come from beginner web developers that follow =
@w3c on twitter (for example), that will lead us to develop a site that =
meets their needs while one of our objective is to improve the =
organization and usability of the website for our key audiences.


=3D=3D Looking for 5 to 10 volunteers for individual interviews=3D=3D

In parallel, Studio 24 would like to proceed with further user research =
by __conducting individual stakeholder interviews__ of at least 5 people =
that represent user groups or industry sectors who use the W3C website.=20=

This will afford them a clearer understanding of specific user needs, =
confirm how the redesign will support W3C=E2=80=99s objectives, and =
inform design decisions and help define UX milestones and objectives.


It's important to try to get volunteers from the constituents as listed =
in =
<https://www.w3.org/wiki/2020_website_redesign/users#Confirm_who_the_users=
_are_and_their_weighing>

For this reason, I would like to put together a list of people involved =
in W3C activities such as AC reps, chairs, spec editors, group =
participants, who would be willing to:

* participate in a short user survey (spanning Monday May 11 - Wednesday =
May 20;)
* be interviewed individually by Studio 24 (spanning Thursday May 19 - =
Tuesday May 19; under 30 minutes, can extend to 60)
* and generally be asked for feedback in an ad-hoc fashion as this =
project progresses

Thank you!
Coralie Mercier, Head of W3C Marketing & Communications


[1] https://www.w3.org/Press/slides/202002-website-redesign/#
[2] https://www.w3.org/wiki/2020_website_redesign/users#User_Stories

--
Coralie Mercier  -  W3C Marketing & Communications -  https://www.w3.org
mailto:[email protected] +337 810 795 22 https://www.w3.org/People/Coralie/