Re: Seeking a dozen people to participate in the W3C Website (phase 1) redesign work: Public user survey & individual interviews

Coralie Mercier <[email protected]> Thu, 7 May 2020 15:52:21 +0200
Newsgroups gmane.org.w3c.specifications
Message-ID <[email protected]>
Hi all,

Thanks for the numerous answers received! that I=E2=80=99ve documented =
in our public wiki =
<https://www.w3.org/wiki/2020_website_redesign/interviews>.

One note: the interviews period has moved and will now be between May =
20-22. If that changes anything vav your volunteering, let me know!
# I had mistyped the range anyway </blush>

Cheers,
Coralie



> On 5 May 2020, at 17:45 , Coralie Mercier <[email protected]> wrote:
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> Dear Advisory Committee Representatives,=20
> Group chairs,=20
> W3C Team,=20
> Spec editors,=20
> Members of the public,
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>=20
> In the context of the W3C Website (phase 1) redesign work [1], Studio =
24, with whom we are partnering, are nearing the end of the =
=E2=80=9CDiscovery=E2=80=9D phase.
>=20
> I am looking at putting together a list of people that represent user =
groups or industry sectors who use the W3C website. Group chairs, please =
forward to your groups.=20
>=20
> Let me know __no later than Friday May 8__ by responding to me or to =
<[email protected]> if you are willing to participate in =
our short survey (a), be interviewed individually (b), be asked for =
feedback occasionally as the project advances (c), or all of the above!
>=20
>=20
> =3D=3D Looking for volunteers to take a short user survey =3D=3D
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> Following on from the user stories submitted thus far [2], Studio 24 =
now want to test, __via a short survey__ if we have the right =
information, by gathering feedback from the wide range of different =
types of users on why they visit the W3C site.=20
>=20
> The aim is to identify specific user tasks and look at ways we can =
help them achieve their goals - from designing content, defining =
functionality, and deliverables. This helps measure the success of the =
project. The responses will be reviewed against the existing user groups =
and stories, to determine if we have missed any groups and if we have =
the right needs for each group.
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> I worry that if we post the link to our survey in a few public places =
and most of the responses come from beginner web developers that follow =
@w3c on twitter (for example), that will lead us to develop a site that =
meets their needs while one of our objective is to improve the =
organization and usability of the website for our key audiences.
>=20
>=20
> =3D=3D Looking for 5 to 10 volunteers for individual interviews=3D=3D
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> In parallel, Studio 24 would like to proceed with further user =
research by __conducting individual stakeholder interviews__ of at least =
5 people that represent user groups or industry sectors who use the W3C =
website.=20
> This will afford them a clearer understanding of specific user needs, =
confirm how the redesign will support W3C=E2=80=99s objectives, and =
inform design decisions and help define UX milestones and objectives.
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> It's important to try to get volunteers from the constituents as =
listed in =
<https://www.w3.org/wiki/2020_website_redesign/users#Confirm_who_the_users=
_are_and_their_weighing>
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> For this reason, I would like to put together a list of people =
involved in W3C activities such as AC reps, chairs, spec editors, group =
participants, who would be willing to:
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> * participate in a short user survey (spanning Monday May 11 - =
Wednesday May 20;)
> * be interviewed individually by Studio 24 (spanning Thursday May 19 - =
Tuesday May 19; under 30 minutes, can extend to 60)
> * and generally be asked for feedback in an ad-hoc fashion as this =
project progresses
>=20
> Thank you!
> Coralie Mercier, Head of W3C Marketing & Communications
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> [1] https://www.w3.org/Press/slides/202002-website-redesign/#
> [2] https://www.w3.org/wiki/2020_website_redesign/users#User_Stories

--
Coralie Mercier  -  W3C Marketing & Communications -  https://www.w3.org
mailto:[email protected] +337 810 795 22 https://www.w3.org/People/Coralie/