Seagate ST6000DM003-2CY186 "flapping". Disconnecting and reconnecting randomly.

Jonathan <[email protected]>
Newsgroups gmane.os.freebsd.questions
Message-ID <[email protected]>
I have a ST6000DM003-2CY186 as part of a ZFS array [1] and it keeps 
dropping
out of the array with the messages below showing up in dmesg. How can I
figure out more specifically why it's dropping and get it to stay?

I've had the drive in 2 different bays in my hotswap cage, used 2 
different
cables connected to 2 different motherboard ports and now having it 
running
next to the server directly attached to take the hotswap bay out of the
picture. I set a loader hint to downgrade to SATA 2 but that hasn't 
helped
either. I'm very much running out of ideas. What really drives me crazy 
is
that (other than the total time taken because of the internal SMR
housekeeping) it made it through the initial resilver without a problem.
There doesn't seem to be much of a pattern to the drops. It doesn't
correlate with any activity or specific span of lack of activity that 
I've
been able to identify.

ada1 at ahcich3 bus 0 scbus3 target 0 lun 0
ada1: <ST6000DM003-2CY186 0001> s/n ZF200T9W detached
(ada1:ahcich3:0:0:0): Periph destroyed
ada1 at ahcich3 bus 0 scbus3 target 0 lun 0
ada1: <ST6000DM003-2CY186 0001> ACS-3 ATA SATA 3.x device
ada1: Serial Number ZF200T9W
ada1: 300.000MB/s transfers (SATA 2.x, UDMA6, PIO 8192bytes)
ada1: Command Queueing enabled
ada1: 5723166MB (11721045168 512 byte sectors)
ada1: quirks=0x1<4K>

The SMART data is:

```
smartctl 7.5 2025-04-30 r5714 [FreeBSD 15.0-RELEASE-p12 amd64] (local 
build)
Copyright (C) 2002-25, Bruce Allen, Christian Franke, 
www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Seagate BarraCuda 3.5 (SMR)
Device Model:     ST6000DM003-2CY186
Serial Number:    ZF200T9W
LU WWN Device Id: 5 000c50 0a4eaf8d3
Firmware Version: 0001
User Capacity:    6,001,175,126,016 bytes [6.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5425 rpm
Device is:        In smartctl database 7.5/5706
ATA Version is:   ACS-3 T13/2161-D revision 5
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Mon Aug 10 17:42:31 2026 EDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82) Offline data collection activity
                                         was completed without error.
                                         Auto Offline Data Collection: 
Enabled.
Self-test execution status:      (   0) The previous self-test routine 
completed
                                         without error or no self-test 
has ever
                                         been run.
Total time to complete Offline
data collection:                (    0) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                         Auto Offline data collection 
on/off support.
                                         Suspend Offline collection upon 
new
                                         command.
                                         Offline surface scan supported.
                                         Self-test supported.
                                         Conveyance Self-test supported.
                                         Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                         power-saving mode.
                                         Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                         General Purpose Logging 
supported.
Short self-test routine
recommended polling time:        (   1) minutes.
Extended self-test routine
recommended polling time:        ( 798) minutes.
Conveyance self-test routine
recommended polling time:        (   2) minutes.
SCT capabilities:              (0x30a5) SCT Status supported.
                                         SCT Data Table supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      
UPDATED  WHEN_FAILED RAW_VALUE
   1 Raw_Read_Error_Rate     0x000f   073   064   006    Pre-fail  Always 
       -       20195647
   3 Spin_Up_Time            0x0003   098   092   000    Pre-fail  Always 
       -       0
   4 Start_Stop_Count        0x0032   100   100   020    Old_age   Always 
       -       85
   5 Reallocated_Sector_Ct   0x0033   100   100   010    Pre-fail  Always 
       -       0
   7 Seek_Error_Rate         0x000f   070   060   045    Pre-fail  Always 
       -       10214727
   9 Power_On_Hours          0x0032   100   100   000    Old_age   Always 
       -       726h+57m+29.053s
  10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always 
       -       0
  12 Power_Cycle_Count       0x0032   100   100   020    Old_age   Always 
       -       63
183 Runtime_Bad_Block       0x0032   100   100   000    Old_age   Always 
       -       0
184 End-to-End_Error        0x0032   100   100   099    Old_age   Always 
       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always 
       -       0
188 Command_Timeout         0x0032   100   100   000    Old_age   Always 
       -       0 0 2
189 High_Fly_Writes         0x003a   100   100   000    Old_age   Always 
       -       0
190 Airflow_Temperature_Cel 0x0022   060   044   040    Old_age   Always 
       -       40 (Min/Max 39/40)
191 G-Sense_Error_Rate      0x0032   100   100   000    Old_age   Always 
       -       0
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always 
       -       94
193 Load_Cycle_Count        0x0032   100   100   000    Old_age   Always 
       -       315
194 Temperature_Celsius     0x0022   040   056   000    Old_age   Always 
       -       40 (0 16 0 0 0)
195 Hardware_ECC_Recovered  0x001a   073   064   000    Old_age   Always 
       -       20195647
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always 
       -       0
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   
Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always 
       -       0
240 Head_Flying_Hours       0x0000   100   253   000    Old_age   
Offline      -       237h+57m+03.832s
241 Total_LBAs_Written      0x0000   100   253   000    Old_age   
Offline      -       8646277300
242 Total_LBAs_Read         0x0000   100   253   000    Old_age   
Offline      -       888924720

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
No self-tests have been logged.  [To run self-tests, use: smartctl -t]

SMART Selective self-test log data structure revision number 1
  SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
     1        0        0  Not_testing
     2        0        0  Not_testing
     3        0        0  Not_testing
     4        0        0  Not_testing
     5        0        0  Not_testing
Selective self-test flags (0x0):
   After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute 
delay.

The above only provides legacy SMART information - try 'smartctl -x' for 
more
```

[1] Yes I know it's SMR and that's a bad idea for ZFS or any RAID but 
it's a
stopgap to hopefully keep the array redundant until prices get less 
crazy.

--
Jonathan
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