Job Opportunity

"msragab" <msragab-/[email protected]>
Newsgroups gmane.user-groups.linux.egypt
Message-ID <[email protected]>
** Helpdesk team Agent  **
Help Desk Agent performs the role of resolving users' calls over 
phone, and assign calls that need physical intervention to Field 
support team 

and other resolver groups. 

Qualifications: 
1- Minimum 1 year experience as a HD/Support specialist 
2- Certified MCSE 
3- Certified CCNA 
4- Good communications skills 
5- Good English 

Candidates should have deep knowledge of Outlook/Outlook express 
client & MS Office (No Macro programming). 
They should be aware of Rules and Procedures that should be followed 
in International Organizations. 
Candidates should have deep knowledge in Workstations related 
operating systems topics ( Users profiles , ...) 
Certificates (MCSE, CCNA) can be prepared later if candidate is 
highly qualified but lacks the certificate. 
Candidates should indicate their desired salary.
Only Egyptian candidates are required to apply.

CV's are to be sent to hmnrsrc-/[email protected]

Thank You,




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