Re: Cybersurf/igs/3web woes

Garth Boyd <[email protected]>
Newsgroups gmane.user-groups.linux.ottawa.general
Message-ID <[email protected]>
I have switched from Cybersurf/cia/igs/3web a year ago. In fact I never 
chose them. I was with Istop and IGS took my account during there 
troubles. Then Cybersurf bought IGS.

The service was unacceptable and support was worse. I had a hard time 
cancelling the account. The BBB listing for them clearly shows a pattern 
of customer abuse. Which makes me wonder if they are going out of 
business and are desperately seeking money by trying to roll past 
customers who tried to cancel their accounts but is not in their 
records. I had to cancel the  credit card payment to Cybersurf.

I switched to Teksavvy and the difference is amazing. I am very 
impressed with Teksavvy.

My lawyer has very specific words for Cybersurf.

G


Dave wrote:
> I have been using NCF DSL for three years (underlying provider teksavvy 
> ) and I'm happy.
> Bandwidth (Up/Down) [kbps]:    800 / 5,056
> 
> Dave
> 
> Phil Labonte wrote:
>> Ihave been using Bell DSL for years and the speed is fantastic and I 
>> have had only 2 or 3 outages ever... My 2 cents... My max speed is 
>> about 600KB/sec
>>
>> -----Original Message-----
>> From: Garth Boyd <[email protected]>
>> Sent: September 23, 2008 9:12 PM
>> To: General Membership Discussion List <[email protected]>
>> Subject: [oclug] Cybersurf/igs/3web woes
>>
>> Hi,
>>
>> So what is the story on this internet provider? Are they going out of 
>> business?
>>
>> I left them about 6 months ago for a much much better 
>> provider.Cybersurf was total crap, crap service, crap support.
>>
>> Yet they seem to think I am still with them and they want money.
>>
>> Anyone else having this same problem?
>>
>> - Garth
>>   
> 

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