Re: Cybersurf/igs/3web woes

On Sun, 28 Sep 2008 14:21:25 -0400
Garth Boyd <[email protected]> wrote:

> 
> I switched to teksavvy and now wish I had much sooner. I think their 
> rates are comparable, at least worth the extra because of the 
> aggravation Cybersurf caused me (and still cause me).
> 
> But you may have no choice as Bell is threatening to disconnect them
> for you guessed it, not paying their bill.
> 
> http://www.cbc.ca/technology/story/2008/08/27/tech-cybersurf.html
> 
> What I find interesting is now they are trying to threaten any customer 
> who left and their (incompetant) records indicate they are still with 
> them. There are many stories of customers cancelling only to find out 
> months later that Cybersurf does not have a record of their 
> cancellation. This tells me that Cybersurf/CIA/3web/IGS are desperate.

Actually, it tells you that they are dishonest thieves that deserve to go
to jail.  Many people have severe monetary issues running a business, but
do not end up stealing to meet those ends.

It just had to be said.  Whomever or whoever owns that company, is a
massively dishonest person.

> 
> As far as changing a static IP is concerned I just use something like 
> everydns.net for my DNS.
> 
> G
> 
> 
> 
> linuxstuff wrote:
> > On Thursday 25 September 2008 19:41:38 Garth Boyd wrote:
> > 
> > I'm on IGS/Cybersurf with static IP. I've been grandfathered in
> > keeping the IP for that last 4 years now. 
> > 
> > I've had issues with intermittent services from mail to web and news 
> > (non-existant). Some email where lost due to hardware (me think)
> > failure.
> > 
> > Now I have my own mail server and DNS relay, so my static IP is great
> > for that.
> > 
> > If I was to move to another provider, I would have to kiss goodbye to
> > my static IP since I don't know who in the region (Gatineau, Ottawa)
> > would offer the same at the price I'm paying now (1/2 price at 45 a
> > month).
> > 
> > Paul Godin
> > 
> >> I have switched from Cybersurf/cia/igs/3web a year ago. In fact I
> >> never chose them. I was with Istop and IGS took my account during
> >> there troubles. Then Cybersurf bought IGS.
> >>
> >> The service was unacceptable and support was worse. I had a hard time
> >> cancelling the account. The BBB listing for them clearly shows a
> >> pattern of customer abuse. Which makes me wonder if they are going
> >> out of business and are desperately seeking money by trying to roll
> >> past customers who tried to cancel their accounts but is not in their
> >> records. I had to cancel the  credit card payment to Cybersurf.
> >>
> >> I switched to Teksavvy and the difference is amazing. I am very
> >> impressed with Teksavvy.
> >>
> >> My lawyer has very specific words for Cybersurf.
> >>
> >> G
> >>
> >> Dave wrote:
> >>> I have been using NCF DSL for three years (underlying provider
> >>> teksavvy ) and I'm happy.
> >>> Bandwidth (Up/Down) [kbps]:    800 / 5,056
> >>>
> >>> Dave
> >>>
> >>> Phil Labonte wrote:
> >>>> Ihave been using Bell DSL for years and the speed is fantastic and
> >>>> I have had only 2 or 3 outages ever... My 2 cents... My max speed
> >>>> is about 600KB/sec
> >>>>
> >>>> -----Original Message-----
> >>>> From: Garth Boyd <[email protected]>
> >>>> Sent: September 23, 2008 9:12 PM
> >>>> To: General Membership Discussion List <[email protected]>
> >>>> Subject: [oclug] Cybersurf/igs/3web woes
> >>>>
> >>>> Hi,
> >>>>
> >>>> So what is the story on this internet provider? Are they going out
> >>>> of business?
> >>>>
> >>>> I left them about 6 months ago for a much much better
> >>>> provider.Cybersurf was total crap, crap service, crap support.
> >>>>
> >>>> Yet they seem to think I am still with them and they want money.
> >>>>
> >>>> Anyone else having this same problem?
> >>>>
> >>>> - Garth
> > 
> > 
> 
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