Re: Disgusting manager called my husband and I faggots in front of our 9 year old and our parents

On 2025-01-02, Disney Brought It On Themselves <[email protected]> wrote:
> Foreword:  "Husband" and "wife" are both "males".
>
> My parents were visiting me here in kissimmee for a week so I wanted to do 
> something special with them. My husband and I decided to take them to 
> dinner and a movie. Lord was it a mistake after paying over $200 for meal 
> and tickets for 5 people I am disgusted by the way we were treated! First 
> off let me state that I understand policy and fully support a company with 
> rules and policy. My mother asked for a margarita and not thinking about 
> her ID she had left it at home. My mother has full white hair and you can 
> tell she didn't just turn 21 yesterday. While she has aged gracefully you 
> can't still see the age in her face. The waitress tells her no you cannot 
> have a margarita. When asked why not all the waitress could say was I will 
> get fired I will get fired. She repeated this over and over again without 
> ever stating a policy. So we order our food, finally get it and it's cold 
> someone else delivered the food, not the waitress. I waited 15 minutes 
> after the movie to find the waitress to get my receipt and pay. I left no 
> tip due to the horrendous service provided and wrote a note on the back 
> telling the server if she was so worried about losing her job then this 
> waa not the place for her to work and to please start quoting policy not 
> just saying she will get fired for serving a 58 year old woman a 
> margarita. So we go to leave and my mom and I stop to use the restroom and 
> we come out the respective restrooms and I see the waitress talking to my 
> husband the waitress sees me and tells me "sir, you need to tip me! And 
> you better be nicer to your servers" take note I only ever saw her twice 
> when she took drink orders and when she brought the bill. I brushed it off 
> and go to walk away with my family when a manager Kathleen comes up to me 
> and blocks me from leaving and very rudely yells at me saying "you need to 
> tip my server! You cannot write a letter to my servers and you better 
> understand our policy" then she shoved my receipt at me very forcefully 
> when I asked what was her policy she yelled at me and still blocked me 
> from leaving "don't be stupid, you know we have to ID for alcohol, it's 
> state law." When I tried to speak to her because she would not let me 
> speak The manager Kathleen said "you will not talk over me! We don't serve 
> faggots here! I'm getting security to remove you" note through all of this 
> I was calm, cool, and collective. I called and spoke to a manager named 
> Christine the next day who said the usual "That doesn't sound like <insert 
> name>" as that's the normal business repsonse. Then she offered me 5 and 
> theatre tickets and was going to speak to the general manager. This was 
> August 8th.... I called back September 19th to follow up and spoke with 
> another manager a male manager this time who said I would see the tickets 
> via email. It is now October 8th, 2 months later and I have yet to hear 
> anything. The last I checked if you don't work for your money you don't 
> get paid anf gratuity is an incentive for you to do better. Not something 
> that I am forced to pay. The service and experience was horrible and quite 
> negative all the way around!
>
> https://www.tripadvisor.com/ShowUserReviews-g34515-d3475451-r531220612-
> AMC_Disney_Springs_24_with_Dine_in_Theatres-Orlando_Florida.html
>

Sounds like a hissy fit to me.

I'm surprised Disney didn't off them jobs.
They would fit right in with the other employees in that den of iniquity.

-- 
pothead

"Give a man a fish and you turn him into a Democrat for life"
"Teach a man to fish and he might become a self-sufficient conservative Republican"
"Don't underestimate Joe's ability to fuck things up,"
---  Barack H. Obama